Security Basics mailing list archives

Re: Comcast Cable Setup Security Issue


From: Gandalf The White <gandalf () digital net>
Date: Tue, 20 Jul 2004 20:26:20 -0500

Greetings and Salutations:

On 7/20/04 10:38 AM, "Steve Bostedor" <Steveb () tshore com> wrote:
We have DSL as our backup line here.  There was a time when the DSL line
was down and the tech support wanted me to plug an unprotected computer
directly into the modem much the same way.  I refused to do it and they
threatened not to help me.  After asking for a more experienced "tech",
I was able to get them to answer a question without rewiring my network.
I think that's solution #2 in their list of canned solutions to read to
you when you call.

Yes.  I will have to try that next time.  Unfortunately it was late at
night, I was in a hurry and I wasn't thinking about "Just Say No".

I also had all the install disks for the computer with me :-)

Ken

---------------------------------------------------------------
Do not meddle in the affairs of wizards for they are subtle and
quick to anger.
Ken Hollis - Gandalf The White - gandalf () digital net - O- TINLC
WWW Page - http://digital.net/~gandalf/
Trace E-Mail forgery - http://digital.net/~gandalf/spamfaq.html
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