Security Basics mailing list archives
Re: Employee new to industry
From: "Steve" <securityfocus () delahunty com>
Date: Wed, 5 Jan 2005 18:00:39 -0500
Sounds like you need her to be able to converse with customers at least a bit, and understand what the staff is saying when they talk about "installing an SLL VPN" for a customer. Ziff Davis had a book called How Networks Work, really basic. There must also be a Networking for Dummies book. Have her take a look at this Networking chapter from a basic Computer Textbook online: http://wps.prenhall.com/bp_capron_computers_8/0,7482,635562-,00.html Dig around and you can find the PowerPoint that goes with the chapter, good basic stuff. Someone noted training is a must and that is good. Consider a seminar like this, although topics might be over her head it will be a good start and she will learn much: http://www.compumaster.net/SemMDetail.html?ST=CMNET2&FS=&ZC=&m=1&dCat=Netwo I have found these other tech lingo resources to be good, especially webopedia: An encyclopedia of tech terms and technologies -- http://www.webopedia.com/ Layman's Guide to Tech Speak -- http://www2.darwinmag.com/learn/glossary.cfm An online Tech Encyclopedia -- http://content.techweb.com/encyclopedia/ The ultimate computer acronyms archive - http://www.acronyms.ch/ A great place to find just about any definition you need - http://whatis.techtarget.com/ Somebody else noted the How Stuff Works link, good idea there too. Hundreds of tutorials for many tech topics - http://www.techtutorials.com/ Hope this helps, STEVE ----- Original Message ----- From: "Kris Wingard" <kwingard () synergisticusa com> To: <security-basics () securityfocus com> Sent: Monday, January 03, 2005 3:24 PM Subject: Employee new to industry Hey all, I have a question about educating a new employee who is not a computer person at all. We're a small consulting company that does LAN/WAN design and implementation (a Microsoft/Cisco/Dell shop). We recently hired someone new to be an office manager/service coordinator. She is very smart and has good customer service skills, but is new to the computer game. I'm having a hard time finding good beginner's resources to even the terminology used in our line of business, let alone resources that explain a little more about computer networking and security. This person does not need to become a technical guru at all, but needs to be able to understand what the engineers are doing when they go out into the field. I've done a few google searches but can't find what I'm looking for. Anyone out there know of any links or perhaps have some advice to offer based on experience with breaking someone into this field? Thanks! --------------------------------------------------- Kris Wingard Network Engineer Synergistic Networks, Inc. 7 South Main Street Suite 217 Wilkes-Barre, PA 18701 Phone: 570.408.9888 Fax: 570.408.9889 Email: kwingard () synergisticusa com Web: www.synergisticusa.com ---------------------------------------------------
Current thread:
- Employee new to industry Kris Wingard (Jan 05)
- Re: Employee new to industry Wim Remes (Jan 05)
- Re: Employee new to industry Steve (Jan 05)
- <Possible follow-ups>
- RE: Employee new to industry Beauford, Jason (Jan 05)
- RE: Employee new to industry Gary Freeman (Jan 05)