Security Basics mailing list archives
Re: Anti-Phishing Strategies
From: p1g <killfactory () gmail com>
Date: Sun, 13 Apr 2008 00:21:54 -0400
I agree with Tim. You have to push some of the responsibility to your end users. You need to also state in your policies that the end user must absorb the responsibility. 'Normal Education Stuff' cough cough. What is that? I hope it includes incident reporting. I do however feel it is your responsibility to help educate the end user. Help them to identify suspicious activity. Teach them to report an incident even if they are not sure it is a real incident. You have to start a culture where the end user feel comfortable reporting anything and everything. Now, I know it is easier said than done for a lot of companies. Mine too. I have found that sending 'Security Bullentins; to all users at the first sign of a phishing attack. Also, include a copy of the email in the bulletin. This is usually an eye opener for employees. They get to see a 'REAL' email with suspicious content. They get to see how 'REAL' or 'convincing' they look. Be sure to reiterate your awareness points in the email. remind them that legit companies WON'T use emails to collect sensitive information. Not to open untrusted or unsolicited emails. Everytime I send out a bulletin, and I mean EVERY time, users will will open up and report suspicious activity they didn't think was suspicious, but now they know. This doesn't solve the problem, but it really helps. I've blabbed too much. My 2 cents.. On Wed, Apr 9, 2008 at 3:50 PM, Timmothy Lester <Timmothy.Lester () primeadvisors com> wrote:
We are doing all the "normal education stuff" It is my personal opinion that NORMAL education is not enough.. Most of the time this is just information that goes in one ear and out the other. Since it's a "customer" you are dealing with, I don't know how you should be responsible, but in any case you need to TRAIN people rather than educate them. You almost have to scare people, by holding them responsible for their ignorant actions. A little off subject -- I think that everyone that owns a piece of equipment should be responsible for it and have the correct knowledge to maintain and use it. There is a healthy swarm of botnets and drones scouring the net because people don't take simple precautions, and people don't care enough to learn. Lame analogy -- If you own a car, you should know when the breaks are going bad and change them before you crash and hurt someone. It's your responsibility to make sure you are able to stop your vehicle. Whether or not you ask your husband or mechanic to check them (that's your choice). If you own/use a computer, you have two choices. Have someone who knows how to use the machine maintain your security updates, check mail before you get it, and check every webpage before you visit it, OR LEARN and ask if your unsure. * I'd be interested to see what the "targeted and somewhat successful phishing attack" was. If a company is "targeted", there is no software solution that can filter out every phishing "attack". -----Original Message----- From: listbounce () securityfocus com [mailto:listbounce () securityfocus com] On Behalf Of Al Cooper Sent: Wednesday, April 09, 2008 1:11 PM To: security-basics () securityfocus com Subject: Anti-Phishing Strategies One of my customers has recently been a target of a targeted and somewhat successful phishing attack. I am looking at strategies to counteract this and future attacks. We are doing all the normal education stuff, but the customer base is large. I am looking at companies like MarkMonitor & Cyveillance. Does anyone have any experience with these type of companies? Any other strategies that I should consider? Thanks for your help, -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
-- -p1g SnortCP, C|HFI, TNCP, TECP, NACP, A+ ,,__ o" )~ oink oink ' ' ' ' If you spend more on coffee than on IT security, you will be hacked. What's more, you deserve to be hacked. -- former White House cybersecurity czar Richard Clarke
Current thread:
- Anti-Phishing Strategies Al Cooper (Apr 09)
- RE: Anti-Phishing Strategies Timmothy Lester (Apr 10)
- Re: Anti-Phishing Strategies Pedro Fortuny Ayuso (Apr 11)
- RE: Anti-Phishing Strategies Scott Race (Apr 11)
- Re: Anti-Phishing Strategies p1g (Apr 13)
- Re: Anti-Phishing Strategies Pedro Fortuny Ayuso (Apr 11)
- Re: Anti-Phishing Strategies Kurt Buff (Apr 11)
- RE: Anti-Phishing Strategies Timmothy Lester (Apr 10)