IC3 Issues Alert on Tech Support Fraud

["US-CERT" <US-CERT () ncas us-cert gov>]

U.S. Department of Homeland Security US-CERT

National Cyber Awareness System:



IC3 Issues Alert on Tech Support Fraud [ 
https://www.us-cert.gov/ncas/current-activity/2018/03/29/IC3-Issues-Alert-Tech-Support-Fraud ] 03/29/2018 01:00 PM EDT 
Original release date: March 29, 2018

The Internet Crime Complaint Center (IC3) has released an alert on tech support fraud. Tech support fraud involves 
criminals claiming to provide technical support to fix problems that don't exist. Their methods include placing calls, 
sending pop-ups, engaging misleading lock screens, and sending emails to entice users to accept fraudulent tech support 
services. Users should not give control of their computers or mobile devices to any stranger offering to fix problems.

NCCIC/US-CERT encourages users and administrators to refer to the IC3 Alert [ 
https://www.ic3.gov/media/2018/180328.aspx ] and the NCCIC Tip on Avoiding Social Engineering and Phishing Attacks [ 
https://www.us-cert.gov/ncas/tips/ST04-014 ] for more information. If you believe you are a victim of a tech support 
scam, file a complaint with the IC3 at www.ic3.gov [ http://www.ic3.gov ].

________________________________________________________________________

This product is provided subject to this Notification [ http://www.us-cert.gov/privacy/notification ] and this Privacy 
& Use [ http://www.us-cert.gov/privacy/ ] policy.

________________________________________________________________________

A copy of this publication is available at www.us-cert.gov [ https://www.us-cert.gov ]. If you need help or have 
questions, please send an email to info () us-cert gov. Do not reply to this message since this email was sent from a 
notification-only address that is not monitored. To ensure you receive future US-CERT products, please add US-CERT () 
ncas us-cert gov to your address book. 

OTHER RESOURCES: Contact Us [ http://www.us-cert.gov/contact-us/ ] | Security Publications [ 
http://www.us-cert.gov/security-publications ] | Alerts and Tips [ http://www.us-cert.gov/ncas ] | Related Resources [ 
http://www.us-cert.gov/related-resources ]  

STAY CONNECTED: Sign up for email updates [ http://public.govdelivery.com/accounts/USDHSUSCERT/subscriber/new ]