Educause Security Discussion mailing list archives
Re: AOL email concerns for nodak.edu (fwd)
From: Daniel Medina <medina () COLUMBIA EDU>
Date: Thu, 28 Apr 2005 10:11:14 -0400
On Thu, Apr 28, 2005 at 09:01:05AM -0500, Dick Jacobson wrote:
Below is a letter supposedly from AOL telling us our domain is not playing nicely. Is anyone else seeing these ?
...
Anyone else seeing these ? If so, what have you done ?
It looks real. Defend your deliverability! You can sign up for the AOL SCOMP reports to get the up-to-date complaints their members submit. Be pepared for lots of processing. Feedback Loop Request Form http://postmaster.info.aol.com/tools/fbl.html On that note, can anyone suggest a good SCOMP/SpamCop/etc filtering/ticketing solution that works for them? You can also find out from other sources whether there are unreported hosts on your network which are spam zombies or open relays. Start with Report on domain: NODAK.EDU http://www.senderbase.org/search?searchString=NODAK.EDU I also like Joe St. Sauver's Email Security and Anti-Spam Tutorial http://darkwing.uoregon.edu/~joe/jt-email-security/jt-email-security-tutorial.pdf
---------- Forwarded message ---------- Date: Thu, 28 Apr 2005 09:47:26 -0400 (EDT) From: postmaster () aol com Subject: AOL email concerns for nodak.edu <PRE> Dear nodak.edu, You are receiving this message via our automated "Report Card" process (which helps analyze AOL's Internet inbound mail) because our available data indicate that nodak.edu has risen above the acceptable threshold for complaints: Complaint rate: 0.70% AOL takes proactive steps to contact owners of mail servers whose e-mail transmissions are impairing the functioning of AOL's proprietary e-mail system, or causing significant levels of AOL customer complaints. AOL requests that you take immediate steps to resolve the issues identified in this AOL Report Card. In the absence of a satisfactory resolution, AOL reserves the right to take measures to protect its email network and its member goodwill from any possible damage. These measures may include declining to accept e-mail transmissions from nodak.edu through AOL's proprietary e-mail network. AOL strives to provide the best online experience possible for our members, and we pride ourselves on being intensely focused on consumers and their needs. Email is a core feature of the AOL service, and the proper functioning of AOL's e-mail system is vital to our members' goodwill. Please review AOL's e-mail policies and guidelines, as well as other technical details concerning e-mail on the AOL network, at <a href="http://postmaster.info.aol.com">http://postmaster.info.aol.com</a> This is an automated notification. Replies to this email will not be answered. You can find more information concerning report cards at <a href="http://postmaster.info.aol.com/info/reportcard.html">http://postmaster.info.aol.com/info/reportcard.html</a>. AOL is eager for you to resolve these issues expeditiously, so we can continue to provide the best possible e-mail service to our members. Thank you for your prompt attention to this important matter.
-- Daniel Medina ********** Participation and subscription information for this EDUCAUSE Discussion Group discussion list can be found at http://www.educause.edu/groups/.
Current thread:
- AOL email concerns for nodak.edu (fwd) Dick Jacobson (Apr 28)
- <Possible follow-ups>
- Re: AOL email concerns for nodak.edu (fwd) Lucas, Bryan (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Daniel Medina (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Larry Jennings (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Brian Smith-Sweeney (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Joe St Sauver (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Valdis Kletnieks (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Valdis Kletnieks (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Daniel Medina (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Mark T. Nardone (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Valdis Kletnieks (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Cal Frye (Apr 28)
- Re: AOL email concerns for nodak.edu (fwd) Paul Russell (Apr 28)