Re: Self service password reset tools

["Childs, Aaron" <aaron () WSC MA EDU>]

Good Morning,

We are about to deploy a password reset utility that I wrote.  The person will need to answer three questions to get 
their password reset.

Have a good day,
Aaron


Aaron Childs, CCNA
Associate Director - Infrastructure Services
Westfield State University
http://www.wsc.ma.edu/it/

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Dan 
Han/HSC/VCU
Sent: Wednesday, March 30, 2011 5:11 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Self service password reset tools

Dear list,

I wanted to see if anyone is using self service password reset tools in your organization, I am particularly interested 
in implementations for enterprise directory structures, whether if it is AD, Novell, Open Directory, or others. If 
possible, please share your experience of the tool used. Further, I am interested to find out how are you verifying the 
identity of the person performing a password reset. Thank you in advance for your help.

Best regards,

Dan Han
Information Security Officer
Virginia Commonwealth University