Educause Security Discussion mailing list archives

Re: Phishing, compromised account and SPAM


From: JR Ramirez <jrramirez30 () GMAIL COM>
Date: Wed, 2 Apr 2014 15:47:39 -0500

My organization uses the Proofpoint e-mail gateway.  All potential phish
URLs are re-written and re-directed through Proofpoint's servers.  Valid
sites would be accessible; links detected as malicious would be filtered
and users would be prompted with a Proofpoint-branded landing page.  This
typically happens within a couple of hours of detection.  This helps to
protect both internal and external users who click on phish links via their
phones.  This has also cut down on the number of account compromises
dramatically; we dropped from an average of 15 compromises per month to
zero.

In the six months since we implemented this solution, the phishers have
found ways around this, though it does provide an additional road block.
 We have also taken the somewhat extreme step of blocking the whole country
of Nigeria from accessing our OWA web server since this has been the main
source of phish attacks for the past two years.

Hope this helps.

JR


On Wed, Apr 2, 2014 at 3:20 PM, Rob Tanner <rtanner () linfield edu> wrote:

 Hi,

 We are seeing an increase in phishing expeditions as well as a more
significant increase in those who fall for them and give their password
away.  We've tried everything we can think of to educate faculty and staff
to the fact that ITS never, ever asked them to revalidate their account by
entering their username and password.  But it still continues to happen and
it looks like what folks are after is an account they can send SPAM
through.  If it's in the middle of a week-day we catch it pretty early ,
but evenings and especially week-ends, thousands of email messages with
between 40 and 50 recipients each are sent out before we can kill it.  So,
we are constantly getting on blacklists.

 I can't imagine that Linfield College is alone in this situation.  What
are others doing to mitigate the consequences or better yet, prevent from
occurring in the first place.

 Thanks.



 *Rob Tanner*
UNIX Services Manager
Linfield College, McMinnville Oregon


*ITS will never ask you for your password.  Please don't share yours with
anyone! *



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