Educause Security Discussion mailing list archives
Re: Facebook takedowns?
From: H Morrow Long <morrow.long () YALE EDU>
Date: Tue, 31 Mar 2015 14:14:09 -0400
Have you tried sending Facebook a DMCA 'Takedown' complaint regarding the Facebook page or pages? Hear me out -- if there are any copyrighted materials on the pages (photos, licensed logos for your University, text or other graphics taken from your University webpages, etc) you should be able to send an official DMCA complaint to their DMCA Notification Agent listed with the US Library of Congress asking that the content be taken down. Make certain to fill out the required information (e.g. cite what copyrighted material is being infringed upon -- unfortunately I don't believe you can copyright your President's name....) and send as per normal procedure -- e.g. e-mail to the listed Facebook DMCA agent's email address. It may be best to have your General Counsel office send the complaint -- along with a cover letter with phrases such as 'cease and desist' and threatening legal action, etc. - Morrow On Tue, Mar 31, 2015 at 1:56 PM, David Hale <ddh () mtu edu> wrote:
Unfortunately, we've tried the reporting route (...) with no luck so far. We've reported the page both as impersonating someone and for some of the content. Neither of these have yielded any results. Thanks for the quick responses, -Dave On Tue, Mar 31, 2015 at 1:30 PM, Steve Terry <terrys () denison edu> wrote:Dave - At my last school, I had to deal with this on numerous occasions - (President, Athletic Director, coaches, etc...) Facebook has a somewhat straight forward process: https://www.facebook.com/help/117152291702875 <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_help_117152291702875&d=AwMFAw&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=fLmankr7CvzZarVeNVPoo8kyftZjAzLTx_VQwGbDDBY&m=Zus3PYhuWxbGkaZuNURnNQ9-rYqj7M_AWBLlqxj2yng&s=Pvg220so_keAYK6Emkh5J0q0QPkhFpSn21S6jNBzSH8&e=> (Get your legal folks involved, too.) For Twitter, it is trickier. As long as the twitter account makes the distinction that it is not the actual "person" - they will allow an impersonation. Cheers! Steve *Steve Terry* Director of Enterprise Applications ITS *Denison University* Fellows Hall - 102B Granville, OH 43023 740-587-8685 | *www.denison.edu <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.denison.edu_&d=AwMFAw&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=fLmankr7CvzZarVeNVPoo8kyftZjAzLTx_VQwGbDDBY&m=Zus3PYhuWxbGkaZuNURnNQ9-rYqj7M_AWBLlqxj2yng&s=i_QLeyxoab8Af8wvONIq6-mnnXYQfnt7ydnOJ3sdH1Y&e=>* On Tue, Mar 31, 2015 at 1:11 PM, Shamblin, Quinn <qrs () bu edu> wrote:Did you try their official complaint/takedown button? Sometimes that works better than the LE route (go figure). The process I am referring to is when you go to the offending the page, near their name in the header there is a small square with ellipses and it […] Click that and "report" the page Best, *Quinn R Shamblin **.* Executive Director of Information Security, Boston University *From:* The EDUCAUSE Security Constituent Group Listserv [mailto: SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *David Hale *Sent:* Tuesday, March 31, 2015 12:18 PM *To:* SECURITY () LISTSERV EDUCAUSE EDU *Subject:* [SECURITY] Facebook takedowns? Has anyone had any experience with having a facebook page taken down? We have an individual that is impersonating our University's President on facebook making various statements that appear to be intended to embarrass him and tarnish our University's reputation. We've had our campus police file a complaint through their law enforcement contact site and have also had a number of people report the account as an impersonator. To date the only responses that we have had equate to "The account does not violate our content or community standards" Are there any other avenues that we can take? Has anyone been successful in having a page taken down? Thanks, -Dave -- David Hale, GCIH, GXPN, GAWN, GCIA, GCFA <ddh () mtu edu> Chief Information Security Officer Michigan Technological University Ph: 906.487.1727-- David Hale, GCIH, GXPN, GAWN, GCIA, GCFA <ddh () mtu edu> Chief Information Security Officer Michigan Technological University Ph: 906.487.1727
Current thread:
- Facebook takedowns? David Hale (Mar 31)
- Re: Facebook takedowns? Shamblin, Quinn (Mar 31)
- Re: Facebook takedowns? Steve Terry (Mar 31)
- Re: Facebook takedowns? David Hale (Mar 31)
- Re: Facebook takedowns? H Morrow Long (Mar 31)
- Re: Facebook takedowns? Steve Terry (Mar 31)
- Re: Facebook takedowns? Shamblin, Quinn (Mar 31)
- Re: Facebook takedowns? Maloney, Michael (Mar 31)