Educause Security Discussion mailing list archives
Re: Pearson MyLab & Mastering SSL Concerns & Vulnerabilities
From: Bradden Wondra <bradden () PEARSON COM>
Date: Fri, 4 Dec 2015 11:41:26 -0700
Brady Appreciate for your time on the phone yesterday. We take security seriously and have industry-standard security monitoring, intrusion prevention and alerting systems. I apologize for the experience you had with our customer support team. We aspire to be an easy company to work with and customer support is an area where we are investing to improve. Happy to share more about that with you in our next call. We acknowledge the issue you've shared and it's part of a roadmap we've been working on to continuously strengthen our overall security posture. We're well progressed on that roadmap. As we agreed, security does not have a project completion date - it's an ongoing initiative which we live and breathe every day. Looking forward to speaking again in a couple weeks. In addition to working with you and your peers on this particular issue, I am open to engaging with technology colleagues in education institutions more broadly to improve our products and services. Thanks, Bradden CTO, Products - Pearson bradden {at} pearson {dot} com Direct tel: +1-303-658-1700
Current thread:
- Pearson MyLab & Mastering SSL Concerns & Vulnerabilities Fackrell, Brady (Dec 02)
- Re: Pearson MyLab & Mastering SSL Concerns & Vulnerabilities Lanita Rae Collette (Dec 03)
- Re: Pearson MyLab & Mastering SSL Concerns & Vulnerabilities Ben Woelk (Dec 03)
- <Possible follow-ups>
- Re: Pearson MyLab & Mastering SSL Concerns & Vulnerabilities Bradden Wondra (Dec 04)
- Re: Pearson MyLab & Mastering SSL Concerns & Vulnerabilities Lanita Rae Collette (Dec 03)