Firewall Wizards mailing list archives
RE: Opinion: Worst interface ever.
From: "Eugene Kuznetsov" <eugene () datapower com>
Date: Thu, 7 Jul 2005 11:02:12 -0400
One of my coworkers had the same issue, so I'm guessing that it's not all that intuitive where that turn was.
I wasn't insisting it's intuitive, but it's probably intuitive for some subset of users. In the end, most vendors don't purposefully make their products worse.
I'm really starting to dislike the "interface can't run locally on the device" stuff when coupled with "won't log on the device."
Yeah, I've never understood the "requiremes management server or thick client to be useful" approach.
So take this as a vendor perspective: it's not easy,especially sincecustomer requirements are increasingly diverging. Morefeatures --> morecomplexity.Hey, I didn't ask for more features, someone's marketing department did!
No, probably some other set of users did (just not the same kind of user as you). ... Or maybe a competitor came out with a bunch of new features, got a good review in ___ Magazine, and so they had to follow.
I'm also going to add a new vendor test to my criteria- if I can't get read-only access to the support site without a login, that vendor's off my list.
You know why vendors don't do this? It's not because they are evil. It's because the moment you put something on your website, your dozen competitors immediately download and copy it, down to the diagram colors. Of course, once they do -- and everyone has the same features, at least in the UI -- your next release has to add new ones to differentiate! Which confuses the poor user, who then wants to have unauthenticated access to all the support information. \\ Eugene Kuznetsov, Chairman & CTO : eugene () datapower com \\ DataPower Technology, Inc. : Web Services security \\ http://www.datapower.com : XML-aware networks _______________________________________________ firewall-wizards mailing list firewall-wizards () honor icsalabs com http://honor.icsalabs.com/mailman/listinfo/firewall-wizards
Current thread:
- Re: Opinion: Worst interface ever., (continued)
- Re: Opinion: Worst interface ever. Dave Piscitello (Jul 18)
- Re: Opinion: Worst interface ever. sin (Jul 21)
- RE: Opinion: Worst interface ever. Eugene Kuznetsov (Jul 05)
- RE: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Firewall Log Analysis - Computer vs. Human Adrian Grigorof (Jul 06)
- Re: Firewall Log Analysis - Computer vs. Human Kevin (Jul 06)
- Re: Firewall Log Analysis - Computer vs. Human Devdas Bhagat (Jul 06)
- RE: Firewall Log Analysis - Computer vs. Human Paul Melson (Jul 19)
- RE: Opinion: Worst interface ever. Mark Teicher (Jul 06)
- RE: Opinion: Worst interface ever. Eugene Kuznetsov (Jul 06)
- RE: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- RE: Opinion: Worst interface ever. Eugene Kuznetsov (Jul 07)
- RE: Opinion: Worst interface ever. Paul D. Robertson (Jul 06)
- Re: Opinion: Worst interface ever. Ian Rae (Jul 06)