Re: Re: Do you really think CDs will be protected in future?

[Cael Abal <lists () onryou com>]

> Agreed, for the most part. As I work for a retailer, however, I know that
> what consumers think is irrelevant to the record folks. The retailer I work
> for has an agreement with it's suppliers such that once a customer opens a
> CD (or DVD, VHS tape, software package, etc) they cannot return it, unless
> the media is defective, in which case they get another copy of the same
> product only. So if your newly purchased CD is copy protected and won't play
> in your CD player, you're stuck with it anyway, unless you want to get
> another copy of the same useless disc.

Hi Phillip,

Very good points.  As I am occasionally a consumer, however, I
understand that consumers quite often have little respect for
retailer/supplier agreements -- specifically, if an item doesn't work,
it should be replaced with another /which does/.

If  my-newly purchased album and its subsequent replacement both failed
to play in my cd player I would be fairly adamant about receiving a
refund, regardless of any existing agreements between retailer and
supplier.  I would expect any reasonable business bureau would agree,
no?

Take care,

Cael



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