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Re: lame bitching about xpsp2


From: Barry Fitzgerald <bkfsec () sdf lonestar org>
Date: Fri, 13 Aug 2004 15:17:34 -0400

James Patterson Wicks wrote:

James,

Don't take this the wrong way, you've got a point in your e-mail here, but I'm going to call you on some FUD in your message.

The business world cannot afford to "start from zero" and retrain tens
of millions of workers who use Windows desktops every day.  The business
world needs secretaries to manage calendars and write memos, not learn
command line syntax.  The business world needs lawyers who can sit down
and knock out a brief in Word in a few minutes, not someone who needs to
learn a bunch of keyboard shortcuts in a command-line text editor.  Time
is money, and it cost too much money to re-train a world of Windows
users.

"Unix is a command line..."  (repeated ad nauseum)

I love this argument. As if those of us who argue for Free Software solutions want lawyers and sales associates to write memos in vi. (actually, I'm going to nix the pro-Unix argument because, frankly, "Unix" isn't the viable alternative, GNU/Linux is...)

GNU/Linux is not just a command line. It's a full suite of applications. Between Mozilla and Open Office you can do any business function in GNU/Linux that you can in MS Windows in the GUI. In fact, I'd argue that there's more variance in the interfaces of MS apps between versions than there are between MS Apps and Free Software apps. If you haven't looked at it in a while (I'm going to venture that you haven't -- otherwise you wouldn't be making the statements that you are regarding command-line editors) I'd suggest you try it again.


The cost to send one of our lower-level sales associates to a one-week
Unix class is between $2300 and $2500.  Add to that the man hours that
you lose when the person is out for a week (40 hrs * $15/hr = $600).
That's around $3000 for one class.  Who can learn command-line in one
week?  Let's say that it takes two classes for the sales associate to
become proficient enough to run *nix from the command line.  That's
around $6,000 to learn a new OS.  Even if you went the freebie route and
installed all open-source OS and applications, what about the cost to
have someone come in and install them?  Then you have the cost to train
the sales associate on the new applications (another weeklong course for
$2000 + and salary).  Then you have data migration costs.  I
conservative estimate would set the cost to move ONE employee from
Windows to *nix would be around $10k.  Multiply that by the number of
employees (with adjustments for salary) and a company of 300 and you are
talking over $3 million to move USERS to *nix.  This number does not
even address the cost of data migration, retraining administrators and
changing to *nix on the servers.  This number also does not calculate
soft costs like loss of productivity during the migration, but you
should get the point.  Unless you are starting up a business now, going
with *nix can be incredibly cost prohibitive.  It's not about
"stupidity" or someone getting their ego hurt, it's about the cost of
doing business and remaining competitive.

Those numbers are HIGHLY inflated. You don't need to send your sales associates to Unix class anymore than you needed to send them to MS Windows class. There goes over half of your $10,000 figure. Installation, re-tooling, and retraining your IT staff are legitimate concerns, though. There are definately issues to consider, but let's be realistic about things here and not go off the deep end, thanks.

            -Barry

p.s. Aren't we getting a bit off topic here? I love a good FUD fight just like anyone else... but this should probably get back on topic.

OK - how about the cost of having your infrastructure overtaken by crackers? How much would that cost a fortune 1000 company? If you said "more than the inflated migration numbers I cited above" -- then you're right.





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