Full Disclosure mailing list archives
Re: Bigger burger roll needed
From: Micheal Espinola Jr <michealespinola () gmail com>
Date: Mon, 3 Oct 2005 09:52:57 -0400
While its easy to recognize your point, it's also quite moot. The supportability issues of long ago, are just that - long ago. The customer base was, when the PC market first expanded and continues to be, vastly larger from when computer companies offered that type of service. ...and at at much heftier price I might add. Lets not forget that back in the day, hardware and software combinations were a tightly controlled package deal. The PC market expansion changed that forever, and the multitude of hardware/software combination have long since made the support you are longing for an impossibility to maintain. However, those of us that have discovered significant flaws in the MS OS over the years know that MS takes bugs and flaws very seriously. Over the course of the past 10 years, I have had MS supply me with a patch, within hours of a bug report, on many occasions. This type of service certainly can't be expected or applied to all types of errors and circumstance, many of which strongly depend on unlucky combinations of hardware and 3rd-party drivers. FWIW IME, most users know what a BSOD looks like (a "blue screen"), but don't know it by that acronym. On 10/3/05, Valdis.Kletnieks () vt edu <Valdis.Kletnieks () vt edu> wrote:
One acronym: BSOD. Why have users learned what it is, and grown accepting of seeing one? Do you know any Windows users who have *never* encountered one? How many Windows users would believe that before Microsoft, vendors actually would take a *single* crash reported by *one* user seriously enough to investigate and produce a bugfix, and that vendors would escalate to the point of sending developers to the customer site if a system crashed multiple times and no fix was in sight in a week? For all its monopolistic abuses, the single worst thing Microsoft has done for the computer industry is lowered user expectations regarding software.
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Current thread:
- Re: Bigger burger roll needed, (continued)
- Re: Bigger burger roll needed bkfsec (Oct 06)
- Re: Bigger burger roll needed Micheal Espinola Jr (Oct 06)
- Message not available
- Re: Bigger burger roll needed bkfsec (Oct 11)
- Re: Bigger burger roll needed James Tucker (Oct 12)
- Re: Bigger burger roll needed Steve Friedl (Oct 04)
- Re: Bigger burger roll needed bkfsec (Oct 06)
- Re: Bigger burger roll needed Steve Friedl (Oct 03)
- Re: Bigger burger roll needed Valdis . Kletnieks (Oct 03)
- Re: Bigger burger roll needed TheGesus (Oct 03)
- Re: Bigger burger roll needed Steve Friedl (Oct 03)
- Re: Bigger burger roll needed Micheal Espinola Jr (Oct 03)