EarthLink Is Losing a Lot of Email

["Richard M. Smith" <rms () computerbytesman com>]

EarthLink Is Losing a Lot of Email 
 
Posted by  <http://slashdot.org/~Zonk/> Zonk on Friday December 08, @09:29AM
from the that's-like-leaving-an-internet-cut-unhealed dept. 
 <http://slashdot.org/search.pl?tid=95>  
 <http://kiloseven.blogspot.com/> LandGator writes "Robert X. Cringely,
doyen compu-columnist for PBS, reports on a hidden e-mail problem at
Earthlink: They're
<http://www.pbs.org/cringely/pulpit/2006/pulpit_20061201_001274.html> losing
up to 9 messages out of 10, found as a result of a
<http://www.blogger.com/post-edit.g?blogID=7066419&postID=116556825092296855
&quickEdit=true> friend's testing." From the article: "He sent messages from
other accounts to his Earthlink address, to his aliased Blackberry address,
and to his Gmail account. For every 10 messages sent, 1-2 arrived in his
Earthlink mailbox, 1-2 (not necessarily the SAME 1-2) on his Blackberry, and
all 10 arrived with Gmail. Swimming upstream through Earthlink customer
support, my buddy finally found a technical contact who freely acknowledged
the problem. Since June, he was told, Earthlink's mail system has been so
overloaded that some users have been missing up to 90 percent of their
incoming e-mail. It isn't bounced back to senders; it just disappears. And
Earthlink hasn't mentioned the problem to these affected customers unless
they complain."

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