Lloyds TSB Tells Customers They Have Been Hacked

["Paul Ferguson" <fergdawg () netzero net>]

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Via ComputerWeekly.com.

[snip]

Lloyds TSB has sent a letter to customers warning them that their computers
may have been exposed to a Trojan horse, but a customer has complained of a
lack of detail from the bank.

The bank's Fraud Response Team sent letters to some customers in December
after it received a tip-off from payments association APACs, acting on
intelligence from a law enforcement agency.

"Lloyds TSB has been recently advised that your computer may have been
infected with a virus. This virus is specifically designed to steal
personal information including credit card and your internet login
details," warned the letter. "This virus can be difficult to detect and you
may have downloaded this unknowingly. It can compromise your use of the
internet banking service on your PC including your Lloyds TSB passwords and
memorable information."

The letter left one IT director, who banks with Lloyds TSB, angry. He
contacted the anti-fraud team but did not receive answers to his questions.
He was told that his personal details had been available on a website,
which the bank had now closed down, and was offered a security service but
was not given details of the Trojan on his PC.

[snip]

More:
http://www.computerweekly.com/Articles/2008/01/04/228737/lloyds-tsb-tells-c
ustomers-they-have-been-hacked.htm

Props: Pogo Was Right

- - ferg

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--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/


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