funsec mailing list archives

Hannaford Supermarket had the breach


From: "Richard M. Smith" <rms () computerbytesman com>
Date: Mon, 17 Mar 2008 16:49:33 -0400

Here's their coverage in Massachusetts:

 

http://maps.google.com/maps?num=20
<http://maps.google.com/maps?num=20&hl=en&q=hannaford+massachusetts&ie=UTF8&;
start=20&ll=42.305753,-71.586914&spn=1.367018,2.570801&z=9>
&hl=en&q=hannaford+massachusetts&ie=UTF8&start=20&ll=42.305753,-71.586914&sp
n=1.367018,2.570801&z=9

 

They mostly serve small towns outside the big cities in the Northeast.

 

Richard

 

  _____  

 

http://www.hannaford.com/Contents/News_Events/News/News.shtml

A Message From Hannaford CEO Ron Hodge 

Dear Customer:

Hannaford has contained a data intrusion into its computer network that
resulted in the theft of customer credit and debit card numbers. No personal
information, such as names or addresses, was accessed. Hannaford doesn't
collect, know or keep any personally identifiable customer information from
transactions.

We sincerely regret this intrusion into our systems, which we believe, are
among the strongest in the industry. The stolen data was limited to credit
and debit card numbers and expiration dates, and was illegally accessed from
our computer systems during transmission of card authorization.

The intrusion affected Hannaford stores, Sweetbay stores in Florida and
certain independently-owned retail locations in the Northeast that carry
Hannaford products. 

For more than 125 years, Hannaford has been dedicated to earning customer
trust, and we want to provide you with these recommended steps: 

- Carefully review your financial institution and credit card statements,
and immediately contact your credit card company or issuing bank with any
questions or concerns about individual charges.
- For more information or with questions, please call our Customer
Information Center at 866-591-4580.

Hannaford is cooperating with credit and debit card issuers to ensure those
customers who may be affected by the theft are protected. We also alerted
law enforcement authorities, and are working closely with them to help
identify those responsible.

We realize this incident may raise concerns and questions for our customers,
and we sincerely regret any inconvenience this attack on our system may
cause you. As always, we appreciate you choosing to shop at Hannaford. We
remain committed to providing you with the finest foods and a clean,
friendly and secure shopping experience. 

Sincerely,

Ronald C. Hodge
President and CEO
Hannaford

 

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