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[privacy] Billboards That Look Back
From: "Richard M. Smith" <rms () computerbytesman com>
Date: Sat, 31 May 2008 13:22:49 -0400
http://www.nytimes.com/2008/05/31/business/media/31billboard.html?_r=2 <http://www.nytimes.com/2008/05/31/business/media/31billboard.html?_r=2&hp=& oref=slogin&pagewanted=print&oref=slogin> &hp=&oref=slogin&pagewanted=print&oref=slogin May 31, 2008 Billboards That Look Back By STEPHANIE <http://topics.nytimes.com/top/reference/timestopics/people/c/stephanie_clif ford/index.html?inline=nyt-per> CLIFFORD In advertising these days, the brass ring goes to those who can measure everything - how many people see a particular advertisement, when they see it, who they are. All of that is easy on the Internet, and getting easier in television and print. Billboards are a different story. For the most part, they are still a relic of old-world media, and the best guesses about viewership numbers come from foot traffic counts or highway reports, neither of which guarantees that the people passing by were really looking at the billboard, or that they were the ones sought out. Now, some entrepreneurs have introduced technology to solve that problem. They are equipping billboards with tiny cameras that gather details about passers-by - their gender, approximate age and how long they looked at the billboard. These details are transmitted to a central database. Behind the technology are small start-ups that say they are not storing actual images of the passers-by, so privacy should not be a concern. The cameras, they say, use software to determine that a person is standing in front of a billboard, then analyze facial features (like cheekbone height and the distance between the nose and the chin) to judge the person's gender and age. So far the companies are not using race as a parameter, but they say that they can and will soon. The goal, these companies say, is to tailor a digital display to the person standing in front of it - to show one advertisement to a middle-aged white woman, for example, and a different one to a teenage Asian boy. "Everything we do is completely anonymous," said Paolo Prandoni, the founder and chief scientific officer of Quividi, a two-year-old company based in Paris that is gearing up billboards in the United States and abroad. Quividi and its competitors use small digital billboards, which tend to play short videos as advertisements, to reach certain audiences. Over Memorial <http://topics.nytimes.com/top/reference/timestopics/subjects/m/memorial_day /index.html?inline=nyt-classifier> Day weekend, a Quividi camera was installed on a billboard on Eighth Avenue near Columbus Circle in Manhattan that was playing a trailer for "The Andromeda Strain," a mini-series on the cable channel A&E. "I didn't see that at all, to be honest," said Sam Cocks, a 26-year-old lawyer, when the camera was pointed out to him by a reporter. "That's disturbing. I would say it's arguably an invasion of one's privacy." Organized privacy groups agree, though so far the practice of monitoring billboards is too new and minimal to have drawn much opposition. But the placement of surreptitious cameras in public places has been a flashpoint in London, where cameras are used to look for terrorists, as well as in Lower Manhattan, where there is a similar initiative. Although surveillance cameras have become commonplace in banks, stores and office buildings, their presence takes on a different meaning when they are meant to sell products rather than fight crime. So while the billboard technology may solve a problem for advertisers, it may also stumble over issues of public acceptance. "I guess one would expect that if you go into a closed store, it's very likely you'd be under surveillance, but out here on the street?" Mr. Cocks asked. At the least, he said, there should be a sign alerting people to the camera and its purpose. Quividi's technology has been used in Ikea stores in Europe and McDonald <http://topics.nytimes.com/top/news/business/companies/mcdonalds_corporation /index.html?inline=nyt-org> 's restaurants in Singapore, but it has just come to the United States. Another Quividi billboard is in a Philadelphia commuter station with an advertisement for the Philadelphia Soul, an indoor football team. Both Quividi-equipped boards were installed by Motomedia, a London-based company that converts retail and street space into advertisements. "I think a big part of why it's accepted is that people don't know about it," said Lee Tien, senior staff attorney for the Electronic Frontier Foundation, a civil liberties group. "You could make them conspicuous," he said of video cameras. "But nobody really wants to do that because the more people know about it, the more it may freak them out or they may attempt to avoid it." And the issue gets thornier: the companies that make these systems, like Quividi and TruMedia Technologies, say that with a slight technological addition, they could easily store pictures of people who look at their cameras. ...
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