RE: Dubious e-mail: [Fwd: Dell.com (Password Request)]

["Kevin Holmquist" <kevinh () netronin org>]

I've been watching this thread with interest, but I have a question:

My first thought was that maybe someone forgot their password for Dell's
web site and fudged their email address on the 'retrieve your password'
page.

Is there something in the original email that excludes this possibility?

> Jeff:
>
> You're right; I understand this is what you get when you forget your
> Dell "my account" password. Hopefully, it's an isolated incident and not
> illicit use of a generator or farmed list.
>
> Thanks!
> John McCracken
>
> -----Original Message-----
> From: neitherj () WellsFargo COM [mailto:neitherj () WellsFargo COM]
> Sent: Monday, June 02, 2003 1:51 PM
> To: john () mccrackenassociates com; houyachi () mindspring com
> Cc: incidents () securityfocus com
> Subject: RE: Dubious e-mail: [Fwd: Dell.com (Password Request)]
>
> This actually looks like something different.  It isn't actually a
> password request, it is a password response.  You usually get an email
> like this from a company you have an account with if you click on the
> "forgot my password" link in their signon page.  They could be sniffing
> passwords this way, however, as if they were successful in placing a
> sniffer in or near Dell, then ran a script that randomly generated user
> names, or farmed user names from another list somehow, they could
> generate a rash of emails, to legit Dell customers, with their
> unencrypted and legitimate dell.com passwords contained in the
> emails........Kind of scary actually.....
>
>
>
> Jeff Neithercutt   GSEC GCIH
> Information Security Analyst
> 1836 Sierra Gardens Ste. 150  MAC A0783-011
> Roseville, CA.  95611
> (916) 787-3853  Fax (916) 772-5514
> Security Operations Center
> Corporate Information Protection
> "Securing your network, one machine at a time!"
>
>
> > This email message is for the sole use of the intended recipient[s] and
> > may
> contain privileged information.  Any unauthorized review, use,
> disclosure or distribution is prohibited.  If you are not the intended
> recipient, please contact the sender by phone or reply email and destroy
> all copies of the original message.
> >
>
>
> -----Original Message-----
> From: John McCracken [mailto:john () mccrackenassociates com]
> Sent: Saturday, May 31, 2003 1:26 PM
> To: houyachi () mindspring com
> Cc: incidents () securityfocus com
> Subject: RE: Dubious e-mail: [Fwd: Dell.com (Password Request)]
>
>
> Hamid:
>
> I doubt this is due to "someone who got hold of a DELL customer
> listing," although the routing is a bit odd, i.e.,
> (ausoladperft05.development.online.dell.com [10.32.4.239]).
>
> I have found Dell's "Support Webmaster" at:
> http://support.dell.com/us/en/emaildell/webmaster.asp helpful and very
> responsive in the past. Nonetheless, I forwarded this some internal
> contacts at Dell and I'm sure someone will contact you regarding your
> concerns.
>
> Thanks!
> John McCracken
>
>
> -----Original Message-----
> From: houyachi () mindspring com [mailto:houyachi () mindspring com]
> Sent: Friday, May 30, 2003 11:46 AM
> To: incidents () securityfocus com
> Subject: Dubious e-mail: [Fwd: Dell.com (Password Request)]
>
>   I received the inline e-mail from what claims to be DELL Online
> service. A Quick SAMSPADE search shows that smtp9.us.dell.com has an ip
> of 143.166.148.136 and is registered to DELL Computers. I have an uneasy
>  feeling about this and my call to DELL went unanswered. I spoke to
> customer service asking to speak to someone who can look into this but I
>  was sent back to the belly of the phone system and was given the
> runaround. This is could be somebody trolling for passwords by spamming
> anyone, or someone who got hold of a DELL customer listing and is
> fishing for passwords. Idid not want to check the link below from my
> workstation for that would amount to a partial verification of the
> e-mail address. By the time I got to check it via sampsade it gave a 404
>  error.
>
> Any thoughts of a recourse of action here if any at all.
>
> Thanks
>
> Hamid Ouyachi
>
> -------- Original Message --------
> From: - Thu May 29 12:58:30 2003
> X-UIDL: 19lede2U83Nl3rE0
> X-Mozilla-Status: 0001
> X-Mozilla-Status2: 00000000
> Status: U
> Return-Path: <listmaster () dell com>
> Received: from saltmine.radix.net ([207.192.128.40]) by
> bissell.mail.mindspring.net (Earthlink Mail Service) with ESMTP id
> 19lede2U83Nl3rE0 for <houyachi () mindspring com>; Wed, 28 May 2003
> 23:36:20 -0400 (EDT)
> Received: from mail1.radix.net (mail1.radix.net [207.192.128.31]) by
> saltmine.radix.net (8.12.2/8.12.2) with ESMTP id h4T3aI1o028383 for
> <houyachi () saltmail radix net>; Wed, 28 May 2003 23:36:19 -0400 (EDT)
> Received: from smtp9.us.dell.com (smtp9.us.dell.com [143.166.148.136])
> by mail1.radix.net (8.12.2/8.12.2) with ESMTP id h4T3aHps024172 for
> <houyachi () radix net>; Wed, 28 May 2003 23:36:17 -0400 (EDT)
> Received: from AUSOLADPERFT05
> (ausoladperft05.development.online.dell.com [10.32.4.239]) by
> smtp9.us.dell.com (8.12.9/8.12.7) with SMTP id h4T3WDq5006521 for
> <houyachi () radix net>; Wed, 28 May 2003 22:32:13 -0500
> From: listmaster () dell com
> thread-index: AcMlk2Ne/6yJtEMaQGGgaVv1s0P3qg=Thread-Topic: Dell.com
> (Password Request) To: <houyachi () radix net>
> Subject: Dell.com (Password Request)
> Date: Wed, 28 May 2003 22:35:45 -0500
> Message-ID: <096001c32593$635e98f0$ef04200a () development online dell com>
> MIME-Version: 1.0
> Content-Type: multipart/alternative;
> boundary="----=_NextPart_000_0961_01C32569.7A8890F0"
> X-Mailer: Microsoft CDO for Windows 2000
> Content-Class: urn:content-classes:message
> Importance: normal
> Priority: normal
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> X-Scanned-By: MIMEDefang 2.31
>
>
>
> We recently received a request to e-mail your password to you. Your
> Dell.com My Account password is 'password'. You may use the following
> URL http://membership.dell.com/dellportal/signin.aspx?c=us&l=en&s=gen
> <http://membership.dell.com/dellportal/signin.aspx?s=gen> to return to
> your account page.
>
> We look forward to providing continued world class support for your
> computing needs.
>
> Dell Online
> http://www.dell.com <Dell.Storm.UI.Atoms.SimpleLink>
>
>
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