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Translations welcome
From: David Farber <farber () central cis upenn edu>
Date: Fri, 17 Sep 1993 19:28:21 -0500
From one of our readers
This means focus on the inside not the customer. You can send it out without attribution if you like. "RELATIONSHIPS. IBM Chairman & CEO Louis Gerstner said: "I have reached the firm conclusion that centralization vs. decentralization is not our most important organizational dilemma. Rather, it is the working relationship across our operating units." He also merged mainframe business with the mid-size AS/400 business, and banned some IBM jargon. Example: An IBM "lob", or line of business, will now be called a "division." (Washington Post 9/14/93)"
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