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IP: So much for interoperability


From: David Farber <dave () farber net>
Date: Wed, 24 Oct 2001 02:39:06 -0400


From: Dewayne Hendricks <dewayne () warpspeed com>

[Note:  This item comes from reader Janos Gereben.  DLH]

At 15:23 -0700 10/23/01, Janos G. wrote:
From: "Janos G." <janos451 () earthlink net>
To: "D.H." <dewayne () warpspeed com>
Subject: So much for interoperability
Date: Tue, 23 Oct 2001 15:23:18 -0700
MIME-Version: 1.0

iPlanet cuts instant messaging interoperability deal with AOL
Nick Patience - www.the451.com

Sun Microsystems' iPlanet division has made a significant last minute change
to its first instant messaging and collaboration toolset, which it launched
this week as an addition to the iPlanet Portal Server. Sun signed a deal
with AOL Time Warner to start testing the iPlanet IM tool with AOL Instant
Messenger. The two companies are both owners of iPlanet, but Sun always
controlled the entity and formally takes control in March 2002, while AOL
has already laid off most of its 500 iPlanet staff, with Sun hiring about
300 of them.

In signing the deal, Sun is following the lead of IBM's Lotus division,
whose SameTime collaboration tools represents the major competition to the
iPlanet Instant Collaboration Pack and which already interoperates with AIM.
However iPlanet said it views the portal companies, rather than SameTime as
the real competition and said that SameTime is still mainly used mainly for
"employee to employee communications."

And when the451 spoke to iPlanet last week ahead of the official launch this
week, there appeared to be no plans to include interoperability with any of
the popular IM networks with the software as the company didn't believe that
was an important factor for enterprises when deciding on corporate presence
and IM software.

AOL chose Lotus as the test case for interoperability forced upon it by the
FCC as a condition of it agreeing to the acquisition by AOL of Time Warner,
which closed in early 2001. Lotus had already been licensing the AIM
technology since 1999, although AOL claimed the interoperability was via a
slightly different protocol.

These arms-length deals appear to be AOL's method of keeping its hand in
with the enterprise software industry in which otherwise, it appears to have
no interest.

But despite the similar tie-ins with AOL, iPlanet and Lotus insist they are
on different paths. For its part, iPlanet believes that IM and other
applications that leverage presence information are best served through a
portal interface. That's because portals are becoming the de facto front-end
method for organizing and presenting not only corporate documents, but also
employee data. John Fanelli, iPlanet's director of communications and portal
products believes another reason portals are, and will remain, so popular is
because most employees are project-based these days and are often members of
multiple project teams simultaneously.

Lotus sees things differently. Bethann Cregg, the company's director of
product marketing for collaboration products says Lotus doesn't view the
world through portals, although it has a tie-in with IBM's portal software,
it views that as juts one type of application in which its software can be
used. Cregg said the idea is that presence information should be integrated
into whatever application it is that the user is working in.

To that end, Lotus is now more interested in licensing its technology to
other companies rather than selling SameTime as a standalone product. That's
really only happened within IBM at the moment, but she said the company is
working to expand beyond the Big Blue family. She points out that Lotus also
launched a portal called K-Station (K for Knowledge in this case) earlier
this year, although the company does not pretend to be a major portal
player.

The NetLert technology that Sun acquired as the basis for its presence-based
application appears to be a fairly basic combination of chat rooms and buddy
lists right now and lags behind the SameTime technology, which includes
real-time meetings including audio and video conferencing, but no doubt
iPlanet will work quickly to catch up and point to the portal integration as
more significant. But it will be interesting to see which approach the
market prefers.



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