Interesting People mailing list archives
re: At Stake: The Net as We Know It
From: David Farber <dave () farber net>
Date: Sat, 17 Dec 2005 18:31:14 -0500
Begin forwarded message: From: Dewayne Hendricks <dewayne () warpspeed com> Date: December 17, 2005 5:35:22 PM EST To: Dewayne-Net Technology List <dewayne-net () warpspeed com> Subject: [Dewayne-Net] re: At Stake: The Net as We Know It Reply-To: dewayne () warpspeed com [Note: This comment comes from reader Thomas Leavitt. DLH]
From: Thomas Leavitt <thomas () thomasleavitt org> Date: December 17, 2005 2:28:55 PM PST To: dewayne () warpspeed com Subject: Re: [Dewayne-Net] At Stake: The Net as We Know ItAs broadband use grows, the Bells and cable companies say that intensive users aren't paying their fair share. File-sharers swapping music and movies account for 60% of North American residential broadband use, estimates Dave Caputo, CEO of Sandvine in Waterloo, Ont., which sells technology to manage network traffic. "Your overeaters get preferential treatment over weaker ones," he says. IT'S OUR NET. Carriers could raise their prices for consumers who clog the network. But when Korean phone giant KT noted that 5% of its users accounted for half of its traffic and floated the idea of volume pricing earlier this year, the public outcry quickly quashed any plan.This is B.S. I built a multi-million dollar self-service web hosting business (web Communications, LLC) based on the core insight that bandwidth hogsshould pay up - that you can't let 10% of your users degrade service for the other 90%... the business was started after we observed that 80% ofNetcom's FTP connections and bandwidth were being consumed by "CharlieTuna" and his pron archive, blocking out access to the other 1,500 smallbusiness "web sites", and making their operators extremely unhappy.Netcom refused to do anything about this, and refused to install an HTTPserver, and dropped the opportunity of a lifetime in front of my late partner, Chris Schefler (who was operating the "Netcom FTP report" andmailing access log extracts/reports to 1,000+ Netcom customers - anotherservice Netcom was not interested in providing), and myself.We put a web server up, promised that we'd provide as much bandwidth aspeople could consume - as long as they were willing to pay for it, and had people breaking down the doors to get on, even during our beta pre-launch phase. Positive cash flow from day one... Netcom could haveowned the web hosting business, if it had listened to its customers, andnot been obsessed with becoming the AOL of the Internet. If bandwidth hogging was a genuine problem for the DSL and Cableproviders, and not just an excuse to lobby for walled gardens, you'd seeconsumption based pricing models being put in place - they have theequipment in place to identify high consumption users, and I'd bet that 95% of the consumption would disappear the moment such a system were putin place - even if it only affected 5% of their user base. To be honest, I'm somewhat astonished they haven't done this before...if a business could shed 80% of its marginal costs, and affect less than 5% of its user base (all of whom pay the same rates), why wouldn't it doso? Unless the true costs of providing the bandwidth are almost neglible... how much "damage" could the negative PR cost?That said, of course, consumption based pricing has a negative effect onbroadband innovation, and it is really easy, as a business, to neglect to adjust your quotas (it does produce increased revenue) upwards over time and wind up having a large number of people invisibly elect to either not access bandwidth intensive services, or switch providers. Witness the Alternative Minimum Tax debate... if not managed so as tosimply retard bandwidth consumption at the margins, to keep the network from being overwhelmed, then they are likely to be a drag on innovationand a long term sedative for business growth. Perhaps these dangers could be alleviated by some real-time pricing metric that makes bandwidth consumption pricier when there is network congestion, and conversely, that adjusts bandwidth limits upwards and mandates network upgrades when they start affecting more than, say, 3% of your post-implementation customer base... Regards, Thomas Leavitt
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- At Stake: The Net as We Know It David Farber (Dec 16)
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- re: At Stake: The Net as We Know It David Farber (Dec 17)