UPS lost package containing Citigroup customer info

[David Farber <dave () farber net>]

Begin forwarded message:

From: leigh <leigh_b () mac com>
Date: June 6, 2005 2:07:56 PM EDT
To: David Farber <dave () farber net>
Subject: UPS lost package containing Citigroup customer info


For IP, if you wish ...

http://money.cnn.com/2005/06/06/news/fortune500/security_citigroup/ 
index.htm?cnn=yes

NEW YORK (CNN/Money) - Citigroup said Monday that personal  
information on 3.9 million consumer lending customers was lost by UPS  
while in transit to a credit bureau -- the biggest breach of customer  
or employee data reported so far.

Citigroup did not immediately return a call to CNN seeking comment,  
but it sent its customers a letter saying the tapes included Social  
Security numbers, names, account history and loan information about  
retail customers, and former customers, in the United States.

The letter added that the company had no reason to believe the  
information has been used inappropriately and that it has received no  
reports of unauthorized activity.

"We deeply regret this incident, which occurred in spite of the  
enhanced security procedures we require of our couriers," Kevin  
Kessinger, executive vice president of Citigroup (Research), said in  
a statement. "Beginning in July, this data will be sent  
electronically in encrypted form," said Kessinger, who heads the  
company's consumer finance business in North America ...


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