Interesting People mailing list archives
Google opens its human-sounding Duplex AI to public testing
From: "Dave Farber" <farber () gmail com>
Date: Thu, 28 Jun 2018 03:44:34 +0900
Begin forwarded message:
From: Lauren Weinstein <lauren () vortex com> Date: June 28, 2018 at 12:53:27 AM GMT+9 To: nnsquad () nnsquad org Subject: [ NNSquad ] Google opens its human-sounding Duplex AI to public testing Google opens its human-sounding Duplex AI to public testing https://www.cnet.com/news/google-opens-its-human-sounding-duplex-ai-to-public-testing/ Google says its plan is to start its public trial with a small group of "trusted testers" and businesses that have opted into receiving calls from Duplex. Over the "coming weeks," the software will only call businesses to confirm business and holiday hours, such as open and close times for the Fourth of July. People will be able to start booking reservations at restaurants and hair salons starting "later this summer." ... On Wednesday, Google revealed exactly how it will let people know they're talking to an AI. After the software says hello to the person on the other end of the line, it will immediately identify itself: "Hi, I'm the Google Assistant, calling to make a reservation for a client. This automated call will be recorded." (The exact language of the demo varied slightly in a few of the different demos.) The company said it will disclose that the call is being recorded "in states that legally require" that disclosure. 11 states, including California, Illinois and Florida "require the consent of every party to a phone call or conversation in order to make the recording lawful," according to the Digital Media Law Project. 38 states and the District of Columbia have one-party consent laws. For calls between states, the stricter law needs to be enforced -- for instance, California law requires it, but New York law doesn't. - - - ALSO: "Teachable Moment: How Outrage Over Google's AI "Duplex" Could Have Been Avoided" - https://lauren.vortex.com/2018/05/11/teachable-moment-how-outrage-over-googles-ai-duplex-could-have-been-avoided --Lauren--
------------------------------------------- Archives: https://www.listbox.com/member/archive/247/=now Modify Your Subscription: https://www.listbox.com/member/?member_id=18849915 Unsubscribe Now: https://www.listbox.com/unsubscribe/?member_id=18849915&id_secret=18849915-a538de84&post_id=20180627144447:28B8434C-7A3A-11E8-A756-B19F9358930F Powered by Listbox: http://www.listbox.com
Current thread:
- Google opens its human-sounding Duplex AI to public testing Dave Farber (Jun 27)