Am I the bonehead or is it SprintLink?

[Eric Wieling <eric () ccti net>]

We currently have SprintLink T-1 service.   We have very low utilization on
that link, and so save money we requested to be downgraded to 256K.

Now it is my understanding that this should be very, very simple.  Sprint
just configures their CSU/DSU to not use timeslots 5 - 24.  This, of course
would bring the link down until we configured our CSU/DSU to not use
timeslots 5 - 24.  Ta ta!  256K.  Right?

Well, BellSouth just showed up to install our "new" T-1 to SprintLink.  Huh? 
I told them to go away until I had more information.

Is SprintLink being a bonehead or am I just totally clueless?

--Eric


-- 
Eric Wieling (eric () ccti net), Corporate Communications Technology
Sales: 504-585-7303 (sales () ccti net), Support: 504-525-5449 (support () ccti net)

A BellSouth Communications Specialist.  No, I don't work for BellSouth, I'm
just on the phone with them so much that I'm an expert at getting them to do
things.