nanog mailing list archives
RE: FW: Tech contact for Qwest?
From: Marcellus Smith <marcellus () cw net>
Date: Sat, 21 Aug 1999 14:43:52 -0400
In my opinion, EVERY junior engineer should spend some time in the NOC under the guidance of more Senior Engineers before moving on in the organization. And those Senior Engineers should have a program in which these junior engineers must go through before allowing them to interface with other ISP's to troubleshoot problems. If you know the tools that they need, then put them in a position to succeed. And remember most of all, that it's not beneath you to nurture and mentor people. --------------------------- Marcellus Smith Manager - Peering and Field Operations Cable and Wireless USA Phone:(703) 715-7191 email: marcellus () cw net -----Original Message----- From: owner-nanog () merit edu [mailto:owner-nanog () merit edu]On Behalf Of Charles Sprickman Sent: Saturday, August 21, 1999 2:03 PM To: fulton () uit org Cc: nanog () merit edu Subject: Re: FW: Tech contact for Qwest? On Sat, 21 Aug 1999 fulton () uit org wrote:
Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on certs and begin hiring based on raw intelligence...then maybe we can get the overall clue factor back to a reasonable level.
That's true I think. Most of the people I ask questions of posess neither a CCIE nor a comp-sci degree. Some do, but not enough to convince me that real-world experience and contact with knowledgeable people isn't a valid "education". How many folks here that consider themselves a "leader" in net ops at their place of employ were formally educated? Charles
On Fri, 20 Aug 1999, Chris Flores wrote:That's a fairly strong statement to make. Large telcos/ISPs tend to
through
"newbie" engineers into situations where a experienced or senior
engineer
belongs. Let's face facts - there are not enough IP
engineers/technicians to
fill all the needed positions. Companies need to either have more peer review or expect the "clueless" attitude toward customers. No one could expect a entry level engineer to handle complex ISP BGP issues when they barely understand VLSM/CIDR. The industry is much larger than previous years(obvious), thus more entry level engineers.
Current thread:
- Re: Tech contact for Qwest?, (continued)
- Re: Tech contact for Qwest? Vadim Antonov (Aug 20)
- Re: Tech contact for Qwest? Neil J. McRae (Aug 20)
- Re: Tech contact for Qwest? Peter Galbavy (Aug 20)
- Re: Tech contact for Qwest? Randy Bush (Aug 20)
- Re: Tech contact for Qwest? Brett_Watson (Aug 20)
- Re: Tech contact for Qwest? Michael Heller (Aug 20)
- Re: Tech contact for Qwest? ravim (Aug 20)
- FW: Tech contact for Qwest? Chris Flores (Aug 20)
- Re: FW: Tech contact for Qwest? fulton (Aug 21)
- Re: FW: Tech contact for Qwest? Charles Sprickman (Aug 21)
- RE: FW: Tech contact for Qwest? Marcellus Smith (Aug 21)
- RE: FW: Tech contact for Qwest? Eric Germann (Aug 22)
- Engineers for the better... Marcellus Smith (Aug 22)
- Re: FW: Tech contact for Qwest? Paul Vixie (Aug 22)
- Re: FW: Tech contact for Qwest? Nathan Stratton (Aug 22)
- Re: FW: Tech contact for Qwest? Paul A Vixie (Aug 22)
- Re: FW: Tech contact for Qwest? Mike Heller (Aug 22)
- Re: FW: Tech contact for Qwest? Henry R. Linneweh (Aug 22)
- Re: FW: Tech contact for Qwest? fulton (Aug 21)
- Re: FW: Tech contact for Qwest? Richard Irving (Aug 22)
- Re: Tech contact for Qwest? Vadim Antonov (Aug 20)
- Re: FW: Tech contact for Qwest? Alex P. Rudnev (Aug 23)
- Re: FW: Tech contact for Qwest? Dean Robb (Aug 24)