nanog mailing list archives

Example of good customer communication

From: Sean Donelan <sean () donelan com>
Date: 28 Apr 2000 17:50:36 -0700


CSX experienced a communication outage this morning in their MCI/Worldcom
supplied network.  Here is an example of CSX's customer notification

http://www.csxt.com/cus/pressview.cfm?ID=3191

Current thread:

Example of good customer communication Sean Donelan (Apr 28)
- Re: Example of good customer communication Steve Sobol (Apr 28)