nanog mailing list archives
Operations: where are you going to sit?
From: Sean Donelan <sean () donelan com>
Date: 5 Dec 2000 16:32:59 -0800
Several folks have asked me how to build a NOC for their operations people. Instead I thought I would post a few pointers to some of the larger oeprations centers with public information. AT&T Global Network Operations Center, Bedminster, NC (where are the people?) http://www.archrecord.com/CONTEDUC/ARTICLES/11_00_1.asp Cheyenne Mountain Operations Center (NORAD), Colorado Springs, CO (designed by the navy, built by the army, used by the air force) https://www.cheyennemountain.af.mil/cmoc/cmocimages.html Genuity Network Operations Center, Burlington, MA (cool video John :-) http://www.genuity.com/help/noc/tour.htm UUNET Network Operations Center, Northern Virginia (aren't there any cities in Virginia?) http://www.us.uu.net/support/noc/ Verio Network Operations Center, Dallas, TX http://home.verio.com/company/technology/noc.cfm Key features for a NOC: 1) Good chairs 2) Quiet 3) Adequate ice maker 4) Lots of bookshelves, file cabinets, and personel storage 5) Lots of phone lines (including conference and analog) 6) Some direct phone(s) (not through PBX, i.e. Red Phones) 7) Multiple PCs/Workstations per operator 8) Private tunes (cd player & headset) 9) CNN and The Weather Channel (really ESPN) 10) Drapes across the glass window
Current thread:
- Operations: where are you going to sit? Sean Donelan (Dec 05)
- Re: Operations: where are you going to sit? mdevney (Dec 05)
- Re: Operations: where are you going to sit? dklindt (Dec 05)
- Re: Operations: where are you going to sit? Randy Bush (Dec 05)
- Re: Operations: where are you going to sit? Hal Murray (Dec 05)
- Re: Operations: where are you going to sit? mdevney (Dec 06)
- Re: Operations: where are you going to sit? Simon Lockhart (Dec 06)
- Re: Operations: where are you going to sit? Chris Adams (Dec 06)
- Re: Operations: where are you going to sit? Avleen Vig (Dec 06)
- Re: Operations: where are you going to sit? Hal Murray (Dec 05)
- Re: Operations: where are you going to sit? John Todd (Dec 06)
- Re: Operations: where are you going to sit? Steve Meuse (Dec 06)
(Thread continues...)
- Re: Operations: where are you going to sit? mdevney (Dec 05)