Re: Wanted: Clueful Individual @ TeleGlobe.net

[Jeff Mcadams <jeffm () iglou com>]

Also sprach Hal Murray
> I considered calling the PUC to see how things like that should get
> handled but didn't get around to it. 

Unfortunatly, its been my experience that the PUCs are not in much
better shape when trying to figure out how something like this should be
handled than someone like many people on this list that have a large
amount of experience dealing with the telco network.  I'm really coming
to the conclusion, having worked with Kentucky's PUC (Public Service
Commission here) quite a bit in the past year, that they are very good
intentioned, but just don't have detailed issues like this get brought
up to them very often.  I've been watching some of the cases that have
been coming before the KY PSC recently, and it can get quite
humorous...not to play them down, but there's a lot of joe blow consumer
residential phone customer saying that they shouldn't have to pay their
phone bill for some contrived reason or another...usually phone bill
totals in the double digits...nothing earth shattering.  There are the
slamming cases that get brought before them quite a bit, but very rarely
are there real, significant, telecom policy impacting, convoluted
technical issues types of cases brought before at least the KY PSC...of
course we are kind of in an area that doesn't have a huge reputation for
being technologically advanced (yes, I *am* wearing shoes!  ;) but it is
rather interesting for the *lack* of significant cases in this realm.
-- 
Jeff McAdams                            Email: jeffm () iglou com
Head Network Administrator              Voice: (502) 966-3848
IgLou Internet Services                        (800) 436-4456