nanog mailing list archives
RE: Interesting DSL anecdote.
From: Vadim Antonov <avg () kotovnik com>
Date: Wed, 7 Jun 2000 16:28:08 -0700
To be fair to Concentric, they do return calls, and getting to a live person is not that complicated. Co-ordination with local carriers is an entirely different story... --vadim From: Michael Medwid <Michael.Medwid () ariba com> To: "'Steve Sobol'" <sjsobol () NorthShoreTechnologies net>, nanog () merit edu Subject: RE: Interesting DSL anecdote. Date: Wed, 7 Jun 2000 15:57:14 -0700 MIME-Version: 1.0 Reminds me of Concentric's inane auto-attendant system. I was trying to reach tech support as my DSL line had gone down (Covad/Concentric.) Concentric's voice prompt says "To find out about our technical support please visit our web site at www.concentric.com." Ahhhhhhhhhhgh! I wrote them and complained. They apologized. Nothing changed.
Current thread:
- Interesting DSL anecdote. Steve Sobol (Jun 07)
- Re: Interesting DSL anecdote. Nathan Stratton (Jun 07)
- <Possible follow-ups>
- RE: Interesting DSL anecdote. Michael Medwid (Jun 07)
- RE: Interesting DSL anecdote. Vadim Antonov (Jun 07)
- Re: Interesting DSL anecdote. Steve Sobol (Jun 07)