nanog mailing list archives
Re: The backbone that sucks least?
From: Rafi Sadowsky <rafi-nanog () meron openu ac il>
Date: Wed, 26 Sep 2001 10:09:58 +0200 (IST)
On 25 Sep 2001, Paul Vixie wrote:
Of those, who sucks least? Does paying extra for UUNET actually get you anything extra (better customer service, better billing/accounting service, better trouble ticket tracking and reporting)?i've just got to say that uunet's monitoring and trouble ticketing is Great. i don't know whether their backbone is good or not, but their proactive monitoring and subsequent issue tracking is just Great, that's all, Great. whoever set it up should definitely buy themselves a cigar, or whatever.
Paul, Would you say UUNET handling of (non-direct customer) abuse complaints tracking to be great as well ? If the answer to the above Q is yes would said tracking be the same for less well known net.persons than you ? Thanks, Rafi -- Rafi Sadowsky rafi () oumail openu ac il Network/System/Security VoiceMail: +972-3-646-0592 FAX: +972-3-646-0454 Mangler ( :-) | FIRST-REP for ILAN-CERT(CERT () CERT AC IL) Open University of Israel | (PGP key -> ) http://telem.openu.ac.il/~rafi
Current thread:
- Re: Our Qwest Testimonial: qwestoutage.com, (continued)
- Re: Our Qwest Testimonial: qwestoutage.com EA Louie (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com dan kelley (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com Alex Bligh (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com Jared Mauch (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com mike harrison (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com Jason Slagle (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com Jeff Gehlbach (Sep 19)
- Re: Our Qwest Testimonial: qwestoutage.com Alex Bligh (Sep 18)
- Re: The backbone that sucks least? Paul Vixie (Sep 25)
- Re: The backbone that sucks least? Jim Popovitch (Sep 25)
- Re: The backbone that sucks least? Rafi Sadowsky (Sep 26)
- Re: The backbone that sucks least? Paul A Vixie (Sep 26)
- RE: Our Qwest Testimonial: qwestoutage.com Patrick W. Gilmore (Sep 18)
- Re: Our Qwest Testimonial: qwestoutage.com Paul Vixie (Sep 18)