nanog mailing list archives
Re: The Myth of Five 9's Reliability (fwd)
From: Iljitsch van Beijnum <iljitsch () muada com>
Date: Wed, 24 Apr 2002 23:04:16 +0200 (CEST)
On Wed, 24 Apr 2002, Art Houle wrote:
How to calculate uptime and get 5 9s
-do not include any outage less than 20 minutes. -only include down lines that are actually reported by customers. -when possible fix the line and report 'no trouble found'. -remember that your company is penalized by the FCC for bad ratings, so don't report any problems that you do not have to.
Don't forget to schedule maintenance as often as possible. After all, if a customer doesn't get any service because there is a maintenance they don't mind, but if the same service disruption is because of an outage they get upset.
Current thread:
- The Myth of Five 9's Reliability (fwd) Pete Kruckenberg (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Art Houle (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Dan Hollis (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Marshall Eubanks (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Iljitsch van Beijnum (Apr 24)
- Re: The Pointlessness of Five 9's Reliability John R. Levine (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) measl (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Mathew Lodge (Apr 24)
- RE: The Myth of Five 9's Reliability (fwd) Deepak Jain (Apr 25)
- RE: The Myth of Five 9's Reliability (fwd) Deepak Jain (Apr 25)
- RE: The Myth of Five 9's Reliability (fwd) Bruce Williams (Apr 24)
- RE: The Myth of Five 9's Reliability (fwd) blitz (Apr 25)
- Re: The Myth of Five 9's Reliability (fwd) Art Houle (Apr 24)
- <Possible follow-ups>
- Re: The Myth of Five 9's Reliability (fwd) Jim Hickstein (Apr 26)