Re: lost Cisco contract

[Joe Rhett <jrhett () isite net>]

Go into Cisco's support contract database (from www.cisco.com) and enter a
serial number from one of the units under contract.

Cisco can never find contracts by name, usually because they mistyped
something important in the name. We're 16 months out on getting them to fix
errors like that. I've got a cron job running now to remind them weekly.

On Fri, Jan 18, 2002 at 11:08:46PM +0000, E.B. Dreger wrote:
> Greetings,
>
> Anyone know how to retrieve a lost contract number from Cisco?
> Have a client who can't find the contract, which still has a year
> remaining... and Cisco isn't much help.
>
> Any ideas?
>
>
> Eddy
>
> ---------------------------------------------------------------------------
> Brotsman & Dreger, Inc. - EverQuick Internet Division
> Phone: +1 (316) 794-8922 Wichita/(Inter)national
> Phone: +1 (785) 865-5885 Lawrence
> ---------------------------------------------------------------------------
>
> Date: Mon, 21 May 2001 11:23:58 +0000 (GMT)
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-- 
Joe Rhett                                                      Chief Geek
JRhett () ISite Net                                      ISite Services, Inc.