nanog mailing list archives
Re: Popular trouble ticket management system for IP NOC
From: Jeff Wasilko <jeffw () smoe org>
Date: Tue, 24 Sep 2002 15:06:19 -0400
On Tue, Sep 24, 2002 at 09:37:39AM +0800, Yu Ning wrote:
Hi all, Thanks for all your kindly reply. I'm currently evaluating HP Service Desk, and CA Unicenter service desk. Remedy seems have no Chinese contact. RT seems too non-commercial :-)
I suspect Best Practical Solutions (the RT developers) would be happy to take your money for a support contract (They're at http://bestpractical.com/ ). I think if you drop them a note you'd be suprised how many large organizations are using RT.... -j
Current thread:
- Popular trouble ticket management system for IP NOC Yu Ning (Sep 18)
- RE: Popular trouble ticket management system for IP NOC Michael Hallgren (Sep 19)
- Re: Popular trouble ticket management system for IP NOC jeffrey.arnold (Sep 19)
- RE: Popular trouble ticket management system for IP NOC Yu Ning (Sep 23)
- RE: Popular trouble ticket management system for IP NOC dgold (Sep 24)
- Re: Popular trouble ticket management system for IP NOC Jeff Wasilko (Sep 24)
- RE: Popular trouble ticket management system for IP NOC Yu Ning (Sep 23)