Re: Windows updates and dial up users

["Roy Bentley" <roy () royb org>]

Stephen J. Wilcox said:
> On Sun, 21 Sep 2003 Valdis.Kletnieks () vt edu wrote:
>
> > On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <sean () donelan com>  said:
> >
> > > "I recently put this suggestion to Microsoft and their response
> > basically
> > > avoided the whole issue. Why wouldn't the company want to offer such a
> > CD,
> > > assuming that's the motivation behind their stonewalling?"
> >
> > It would cost money to produce and ship a new CD on a frequent enough
> > basis
> > for it to do any good.  Consider that we're seeing worms within 4 weeks
> > of the
> > patch coming out.  How many CD duplicating places are willing to take on
> > a multi-million run with a 1-2 week turn-around, once a month, every
> > month?
>
> Ok then different idea, assuming that we're all agreed its MS's
> responsibility
> to ensure users are patched promptly and without extra cost to the end
> user.
>
> Its not a problem patching on a dialup, it just takes longer, this may put
> people off when they see their computer tell them its going to take 3
> hours to
> download and theyre paying per minute on the call
>
> What if MS included something in the Windows Update that gave the user the
> option of calling a toll-free number operated by MS for the purpose of
> downloading.. ?
>
> Steve

Realise that this would require MS to take responsibility for putting out
bad code. That's quite unlikely, IMO.