nanog mailing list archives
Re: who offers cheap (personal) 1U colo?
From: Petri Helenius <pete () he iki fi>
Date: Mon, 15 Mar 2004 11:06:44 +0200
Paul Vixie wrote:
I see this as a two different processes. There are definetly some individuals who have no help whatsoever with their computers and need the abuse/helpdesk to walk them through the disinfecting process. However in my experience these are only a small fraction of the population with infected machines. It really solves 90%+ of the problem by just getting the message to the individual that they have a problem and they´ll find somebody to fix it for them.at scale, with things as they now are, i simply don't believe this. with a 10000:1 ratio (daily customers to onduty clues), it is never going to be possible to contact every customer out of band (by phone, that is) when they need to be told how to de-virus their win/xp box. not for $30/month. you can fiddle with the ratio -- 800:1 may work -- and you might be able to hire clues very cheaply for a while -- but not at scale. i'd love to be proved wrong on this point.
Pete
Current thread:
- Re: who offers cheap (personal) 1U colo?, (continued)
- Re: who offers cheap (personal) 1U colo? Simon Lockhart (Mar 14)
- Re: who offers cheap (personal) 1U colo? Petri Helenius (Mar 14)
- Re: who offers cheap (personal) 1U colo? Simon Lockhart (Mar 14)
- Re: who offers cheap (personal) 1U colo? Todd Vierling (Mar 14)
- Re: who offers cheap (personal) 1U colo? Rafi Sadowsky (Mar 15)
- Re: who offers cheap (personal) 1U colo? Simon Lockhart (Mar 15)
- Re: who offers cheap (personal) 1U colo? Simon Lockhart (Mar 14)
- Re: who offers cheap (personal) 1U colo? Jim Popovitch (Mar 14)
- Re: who offers cheap (personal) 1U colo? Jeff McAdams (Mar 14)
- Re: who offers cheap (personal) 1U colo? Paul Vixie (Mar 14)
- Re: who offers cheap (personal) 1U colo? Petri Helenius (Mar 15)
- Platinum accounts for the Internet (was Re: who offers cheap (personal) 1U colo?) Sean Donelan (Mar 15)
- Re: who offers cheap (personal) 1U colo? Bob Snyder (Mar 14)
- Re: who offers cheap (personal) 1U colo? Paul Vixie (Mar 15)