Re: Status of FCAPS model? Useful? Obsolete?

[jm <thinkerteams () runbox com>]

I agree that there's alot of interest in ITIL but I'm not so sure it offers 
a conceptual model that
 makes sense of network management.  ITIL is more generic that FCAPS so it 
would be
 like describing scientific method in terms of Aristotle's concepts of 
form and matter.  Bad analogy?

The usefulness that I see in the model is it's ability to present a big 
picture of the functional
 areas that must be addressed if an enterprise or sp is to manage a 
network well.  It's
 a communication device.  When you explain to someone who has never heard 
of it
 that well run networks have teams that manage network faults, network 
configuration, network accounting,
 performance and security....they tend to go, "oh yeah. I see."  The 
question I am
 asking is whether or not there are key activities that are outside FCAPS 
but nonetheless essential these days to
 running a network....with the overarching awareness that there are some 
activities that
 are so generic that they don't warrant being specifically part of the 
mission of network managers
....


At 02:59 PM 11/10/2004, Irwin Lazar wrote:

> We see a lot of interest among enterprises in ITIL for IT service
> management, which I'm guessing would overlap the FCAPS framework.  Is anyone
> investing it for the SP side?
>
> (what's ITIL?  - http://www.ogc.gov.uk/index.asp?id=2261)
>
> Irwin
>
>
> > From: Christian Kuhtz <christian.kuhtz () BELLSOUTH COM>
> > Date: Tue, 09 Nov 2004 13:23:31 -0500
> > To: Sean Donelan <sean () donelan com>, "Hannigan, Martin"
> > <hannigan () verisign com>
> > Cc: <nanog () merit edu>
> > Subject: Re: Status of FCAPS model? Useful? Obsolete?
> >
> >
> >
> > Seems the latest cluster of hype is around (e)TOM from the TMF, much more
> > than strict FCAPS etc.
> >
> >
> > On 11/9/04 1:13 AM, "Sean Donelan" <sean () donelan com> wrote:
> >
> >>
> >> On Mon, 8 Nov 2004, Hannigan, Martin wrote:
> >>>> Does the FCAPS model still hold currency among network
> >>>> managers/engineers
> >>>> today?
> >>>
> >>> What's FCAPS?
> >>
> >> I suppose that answers the question whether FCAPS holds currency
> >> among network managers/engineers.
> >>
> >>
> >> It is an ITU-T developed network management model composed of
> >> Fault, Configuration, Accounting, Performance, Security (FCAPS).
> >>
> >> Some people think it is a mandatory specification for how to
> >> manage a network; other people think it is an antiquated view
> >> of telecom network management; and yet other people think it is
> >> as relevant as the ISO 7-layer network model.
> >>
> >
> >
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