Re: OT: Cisco.com password reset.

[Christopher Chin <cchin () ack Berkeley EDU>]

Today at 16:07 (+0200), Elmar K. Bins wrote:

> Date: Wed, 3 Aug 2005 16:07:55 +0200
> From: Elmar K. Bins <elmi () 4ever de>
> To: nanog () merit edu
> Subject: Re: OT: Cisco.com password reset.
>
>
> stursa () mailer fsu edu (Scott Stursa) wrote:
>
> > > When I tried to access my CCO account this morning I got a page with
> > > instructions to email cco-locksmith () cisco com to get a new password. I did
> > > this from the email address registered to me on CCO and promptly received
> > > a new password to my email address which worked properly after that.
> >
> > Yeah, I tried that. Didn't work in my case.
>
> Neither did it in mine (multiple accounts hooked on one email address
> is what cco-locksmith complained about). I have sent the appropriate
> email to cco-team, but heaven knows when they will process it.

I had the same response after mailing the locksmith.
I, too, mailed the requisite info to cco-team, and have
been expecting to wait.

Someone suggested trying again (might have even been
this list), and I did so just a short while ago ....
and voilà!

I sent a followup note to cco-team, so hopefully they don't
RE-change my password and disable my account now that I've
successfully gained access.  ;-)

 - Christopher

======================



> I give them a day before escalating; I'm pretty sure they're currently
> pushing staff into the cco-team so the requests can be served.
>
> What bothers me is that some people got notifications while others got
> none - any idea on why (I didn't get any)?
>
> Yours,
>       Elmar.
>
> --
>
> "Begehe nur nicht den Fehler, Meinung durch Sachverstand zu substituieren."
>                           (PLemken, <bu6o7e$e6v0p$2 () ID-31 news uni-berlin de>)
>
> --------------------------------------------------------------[ ELMI-RIPE ]---