nanog mailing list archives
Re: MCI routing loop near Chicago
From: "Christopher L. Morrow" <christopher.morrow () mci com>
Date: Tue, 21 Jun 2005 14:34:30 +0000 (GMT)
On Tue, 21 Jun 2005, James Couzens wrote:
On Tue, 2005-06-21 at 04:52 -0700, James Couzens wrote:MCI routing loop near ChicagoAs Alexander Koch pointed out I could have been more detailed in my post with respect to methods attempted to notify the relevant parties prior to posting to the NANOG list. With that in mind, after roughly two hours of attempting to notify MCI through the available channels receiving only two responses, both from MCI (US Robotics can not respond, their poor DNS setup has left me with no means to contact them via e-mail (NS2.RACKSPACE.COM doesn't appear to know about USR and their primary is unreachable to me and additionally through several on-line DNS lookup engines I tried)) I felt that I would post to NANOG as a last resort. For what its worth the auto-generated ticket number I received from MCI's "help4u () mci com" address was: 2005062102342. The other response
and help4u probably isn't going to fix this as it's clearly the customer's loop, not mci's... traffic looping from 11 Serial4-8.GW6.CHI6.ALTER.NET (63.84.148.169) 50.191 ms 49.972 ms 50.192 ms 12 mci28259-gw.customer.alter.net (63.84.148.170) 51.314 ms 51.605 ms 52.499 ms (gw == edge/aggregation device, 'customer.alter.net' == cpe) is a 'customer problem'. Help4u will likely have responded with a 'not our problem, but thanks' (or something polite and along those lines). Thanks though. -Chris
Current thread:
- MCI routing loop near Chicago James Couzens (Jun 21)
- Re: MCI routing loop near Chicago Alexander Koch (Jun 21)
- Re: MCI routing loop near Chicago James Couzens (Jun 21)
- Re: MCI routing loop near Chicago Christopher L. Morrow (Jun 21)