nanog mailing list archives
RE: BCP for Abuse Desk
From: "Mark Borchers" <mborchers () igillc com>
Date: Tue, 30 May 2006 20:51:55 -0500
Subject: Re: BCP for Abuse Desk
(various good stuff deleted for brevity)
3d) Make sure your ToS allows nuking a spamming/abusive host. 3e) Then *use* that clause in the ToS when needed.
Each of the ISP's I worked for had such a clause. I felt it was a double edged sword. The only choices were to use it or not to use it, and on non-clear cut cases the business side of a company may be reluctant to heave a paying customer out the door. I would advocate service contracts that allow a graduated response including, but not limited to, getting rid of the customer. That way, there are penalties available even in cases of "unintentional" network abuse.
Current thread:
- BCP for Abuse Desk Dave Rand (May 30)
- Re: BCP for Abuse Desk Valdis . Kletnieks (May 30)
- Re: BCP for Abuse Desk Suresh Ramasubramanian (May 30)
- RE: BCP for Abuse Desk Mark Borchers (May 30)
- Re: BCP for Abuse Desk Valdis . Kletnieks (May 30)
- Re: BCP for Abuse Desk Steve Linford (May 31)
- Re: BCP for Abuse Desk Valdis . Kletnieks (May 30)