Re: 24x7 Support Strategies

[Leigh Porter <leigh.porter () ukbroadband com>]

I find that within 15 mins of any interview I have accurately judged the 
technical competence of most candidates...


Sam Stickland wrote:
> Joe Abley wrote:
> > On 14-Jun-2007, at 02:32, Sam Stickland wrote:
> >
> > > Does anyone have any CCIE (or equivalent technical ability) staff on 
> > > a 24x7 shift? What about CCIE level staff on an on-call rota with a 
> > > garanteed response time? How about CCNP?
> >
> > Does anybody actually put any stock in the presence or absence of 
> > vendor certifications on a resume when judging the capabilities of an 
> > engineer?
> >
> > There's no correlation between certification and capability, in my 
> > experience.
> I fully agree with you Joe, but I needed to quantify the level of 
> technical expertise somehow. I think most people have some kind of a 
> feel for what level we are talking about if we say "equivalent 
> techincal ability to CCIE", even if there are CCIEs out there who are 
> useless ;)
>
> S