RE: Hotmail NOC Contact

["Jason J. W. Williams" <williamsjj () digitar com>]

Hi Raymond,

It's @hotmail.com/@live.com/@msn.com addresses sending to our users. The senders get a 554 error from Hotmail with no 
description. Our logs on our side are clean, so its a bit of a blackbox. We need some insight from Hotmail's side. 
Thank you also for the link.

-J

________________________Jason J. W. WilliamsCOO/CTO, DigiTarhttp://www.digitar.com
Voice: 208.343.8520Mobile: 208.863.0727FAX: 208.322-8522
E-mail: williamsjj@digitar.comXMPP/Jabber: williamsjj () digitar com



-----Original Message-----
From: Raymond L. Corbin [mailto:rcorbin () hostmysite com]
Sent: Wed 4/2/2008 3:45 PM
To: Jason J. W. Williams; nanog () merit edu
Subject: RE: Hotmail NOC Contact
 
Try

 

https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts

 

Is it hotmail users sending your users emails that are being rejected, or is it your users sending hotmail emails that 
end up rejected?

 

/r

 

From: owner-nanog () merit edu [mailto:owner-nanog () merit edu] On Behalf Of Jason J. W. Williams
Sent: Wednesday, April 02, 2008 5:31 PM
To: nanog () merit edu
Subject: Hotmail NOC Contact

 

Hey All,

Does anyone have a good contact number for the Hotmail NOC? We've got e-mails from Hotmail to some of our customers 
being returned the Hotmail sender with a 554 error message fairly regularly. Our logs aren't showing any rejections, so 
we need to talk to Hotmail and find out what the 554 means on their side (there's no error description). Any help is 
greatly appreciated.

-J

________________________
Jason J. W. Williams
COO/CTO, DigiTar
http://www.digitar.com
Voice: 208.343.8520
Mobile: 208.863.0727
FAX: 208.322-8522
E-mail: williamsjj () digitar com
XMPP/Jabber: williamsjj () digitar com

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