nanog mailing list archives
Re: Craptastic Service! (was: Re: comcast price check)
From: "Sharma, Kapeel" <Kapeel.Sharma () McKesson com>
Date: Fri, 20 Feb 2009 23:44:18 -0800
This is BS how narrow minded our providers are. -------------------------- Sent using BlackBerry ----- Original Message ----- From: Jeffrey Lyon <jeffrey.lyon () blacklotus net> To: Ryan A. Krenzischek <ryan () bbnx net> Cc: NANOG list <nanog () nanog org> Sent: Fri Feb 20 22:28:30 2009 Subject: Re: Craptastic Service! (was: Re: comcast price check) Ryan, Last I talked to Comcast running BSD meant you're a hacker. Jeff On Sat, Feb 21, 2009 at 1:27 AM, Ryan A. Krenzischek <ryan () bbnx net> wrote:
Well that explains it all since we are a *BSD shop. Ryan On Sat, 21 Feb 2009, Jeffrey Lyon wrote:Date: Sat, 21 Feb 2009 01:02:12 -0500 From: Jeffrey Lyon <jeffrey.lyon () blacklotus net> To: Ryan A. Krenzischek <ryan () bbnx net> Cc: NANOG list <nanog () nanog org> Subject: Re: Craptastic Service! (was: Re: comcast price check) Ryan, It's always your equipment. You should know that none of their customers have any clue how to run a network and therefore should remove them immediately. Any customer who is not running Windows and not connected directly to the router is to blame for any problems. Jeff On Sat, Feb 21, 2009 at 12:46 AM, Ryan A. Krenzischek <ryan () bbnx net> wrote:Yes, they do. You can find more information here: http://business.comcast.com/ethernet/dedicated-internet.aspx
<http://business.comcast.com/ethernet/dedicated-internet.aspx>
Although, I'm sufficiently disappointed with Comcast's Business
Cable
service. I have had them since 6-NOV-2008 and they took 4 months
and 1
week to fix a cabling problem at the head-end for my business Internet. Apparently the head-end was wired wrong in regards to how power was supplied to it. I had nothing but dropped packets and latency (400-500 MS, sometimes 1200 MS) problems. I lost so much business. I tried multiple times
to
speak with a manager but they would only pick up their phone after I
sat
for 30 minutes with the phone, pressing the redial key and placed 60
calls to
them. I had to call their corporate office and file a complaint. I
am
still having dropped packet issues. Comcast support also had the nerve to say it was my equipment and
that I
should immediately disconnect everything. Remind me again how is it
my
problem with *MY* equipment when the modem takes 25 minutes to
sync/lock
on the upstream channel? I would *highly* recommend a T1 or partial T3. While they are more expensive and highly reliable, AT&T or other major telcos will fix
the
problem within a reasonable SLA. Comcast does NOT have a SLA. It
took 4
months to fix my problems on a business account. A Very Unhappy Comcast Customer, Ryan Krenzischek On Fri, 20 Feb 2009, Steven King wrote:Date: Fri, 20 Feb 2009 23:45:48 -0500 From: Steven King <sking () kingrst com> To: John Martinez <jmartinez () zero11 com> Cc: NANOG list <nanog () nanog org> Subject: Re: comcast price check Comcast has an Ethernet service? John Martinez wrote:Does any one here use comcast's ethernet services? If so, what is their price range? Thanks in advance.
-- Jeffrey Lyon, Leadership Team jeffrey.lyon () blacklotus net | http://www.blacklotus.net <http://www.blacklotus.net> Black Lotus Communications of The IRC Company, Inc. Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th at Booth #401.
Current thread:
- Re: Craptastic Service! (was: Re: comcast price check) Sharma, Kapeel (Feb 20)
- Re: Craptastic Service! (was: Re: comcast price check) Jim Popovitch (Feb 21)
- Re: Craptastic Service! (was: Re: comcast price check) Steven King (Feb 21)
- Re: Craptastic Service! (was: Re: comcast price check) Jim Popovitch (Feb 21)
- Re: Craptastic Service! (was: Re: comcast price check) Ryan A. Krenzischek (Feb 21)
- Re: Craptastic Service! (was: Re: comcast price check) Steven King (Feb 21)
- Re: Craptastic Service! (was: Re: comcast price check) Jim Popovitch (Feb 21)