RE: Network SLA

["Holmes,David A" <dholmes () mwdh2o com>]

We use the BRIX active measurement instrumentation product to measure
round-trip, jitter, and packet loss SLA conformity.  

-----Original Message-----
From: Saqib Ilyas [mailto:msaqib () gmail com] 
Sent: Thursday, February 19, 2009 7:50 AM
To: nanog () nanog org
Subject: Network SLA

Greetings
I am curious to know about any tools/techniques that a service provider
uses
to assess an SLA before signing it. That is to say, how does an
administrator know if he/she can meet what he is promising. Is it based
on
experience? Are there commonly used tools for this?
Thanks and best regards
-- 
Muhammad Saqib Ilyas
PhD Student, Computer Science and Engineering
Lahore University of Management Sciences