RE: Yahoo and their mail filters..

[Ray Corbin <rcorbin () traffiq com>]

I thought that this was discussed not too long ago... Since these are standardized emails you can easily automate this 
to generate reports for your employees to look through. This way you can see patterns and take action. For instance if 
you get a single complaint against a customer then it likely isn't a big deal, but if you start getting multiple 
complaints about a user you might want to investigate the account and read further into what the message included says. 
Alternatively you could remove yourself from the voluntary FBL since you don't see the benefit of it. They aren't 
saying 'this is spam', they are saying 'this is what was reported to us as spam'. The ma & pa emails that get flagged 
aren't going to cause you to be blocked if you have some mail volume.

-r

> -----Original Message-----
> From: Jo Rhett [mailto:jrhett () netconsonance com]
> Sent: Wednesday, March 25, 2009 2:23 AM
> To: Suresh Ramasubramanian
> Cc: nanog () nanog org
> Subject: Re: Yahoo and their mail filters..
>
> > On Wed, Mar 25, 2009 at 9:16 AM, Jo Rhett <jrhett () netconsonance com>
> > wrote:
> > > The problem is... you aren't doing the work.  You aren't stopping the
> > > offenders.  That's the goal.  Automation should be a tool to help
> > > you do the
> > > job better, not avoid doing the job at all.
>
> On Mar 24, 2009, at 9:00 PM, Suresh Ramasubramanian wrote:
> > And yes indeed, its a way for us to automate termination of spammers,
> > and to discover other patterns (in signup methods / spam content etc)
> > that we can use to update our filters.
>
> That's a great theory.  Would you be willing to post an update to this
> list if and when your technology and automation actually get to the
> point of actually shutting down a spammer?
>
> > There's a whole lot of maawg best practices (some work in progress, on
> > outbound abuse / webmail abuse) that deal with these issues.
>
> No, see, that's the problem.  Best Practices don't deal with abuse
> reports.  Humans deal with abuse reports.  You can collect and sort
> and collate your spam reports all day.  What about the part where a
> human looks at the report, confirms that it is spam, and terminates
> the customer?  You've got to do that.
>
> --
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness