Re: HE.net, Fremont-2 outage?

[nevin () enginehosting com]

On Wednesday, November 4, 2009 10:00am, "dan syn" <dan.syn.ack () gmail com> said:

> Maybe some of us [[soon-to-be-]ex-]customers of Hurricane can bake them a
> cake and beg for UPSes.
>  Or reliable power.
> Or for someone to actually answer the voicemails much less phone calls
> within even a few hours of an outage.
> Or for there to be at the very least a status page notifying customers that
> they are, in fact, screwed, and for how long, and that it's useless to
> continue trying to get through at such time.
>
> Who's with me?

Yeah, after years of dealing with them all I can say is Best of luck. While we still have some legacy systems in 
Fremont #1 we moved 98% of our operations out to other data centers back in 2005 because of the same lack of 
communications even about scheduled events (which to this day I don't believe are posted anywhere).  We were rapidly 
expanding at the time, and given the brush off, so we moved.  That was the only way to get good, timely, and details 
information about things taking place.  Flash forward almost 5 years and it seems their flagship Fremont #2 which was 
just being announced when we started moving, is still the same song, different year...


-- Nevin Lyne
-- Founder / Director of Technology
-- EngineHosting.com