nanog mailing list archives
Re: My upstream ISP does not support IPv6
From: Owen DeLong <owen () delong com>
Date: Thu, 10 Feb 2011 09:13:28 -0800
On Feb 10, 2011, at 4:50 AM, TR Shaw wrote:
On Feb 10, 2011, at 1:26 AM, Owen DeLong wrote:The problem is conversations like this: AT&T Customer Service: "AT&T uVerse, how can I help you?" Customer: "Yes, I have uVerse service and I'd like to get IPv6." AT&T Customer Service: "I pea vee what? Is this a prank call?" OwenThe ATT cellular folks respond... ATT: "ATT Wireless. My name is ____ and I'm here to help" User: "My iPhone web browser can't reach sites like ipv6.google.com via your cellular network but it can over my wifi at home." ATT: "So you are having problems with your uVerse wireless connection?" ... after escalating to L2 support.... ATT: "So we will start be reseting your iPhone and then configure it for data access...." ...after 45 minutes... ATT: "Are you sure the website is valid? Let me check that website on my desktop here."... "Well, thats the problem! http://ipv6.google.com/ doesn't exist. I can't get to it via my desktop here at support. You need to use www instead of ipv6 and everything will be fine. Is there anything else I can help you with today?"
Seems equally problematic, no? Owen
Current thread:
- Re: My upstream ISP does not support IPv6, (continued)
- Re: My upstream ISP does not support IPv6 Scott Helms (Feb 04)
- Re: My upstream ISP does not support IPv6 Seth Mattinen (Feb 04)
- Re: My upstream ISP does not support IPv6 Joel Jaeggli (Feb 13)
- Re: My upstream ISP does not support IPv6 Blake Hudson (Feb 07)
- Re: My upstream ISP does not support IPv6 Cutler James R (Feb 07)
- RE: My upstream ISP does not support IPv6 Frank Bulk (Feb 09)
- Re: My upstream ISP does not support IPv6 Owen DeLong (Feb 09)
- Re: My upstream ISP does not support IPv6 TR Shaw (Feb 10)
- Message not available
- Message not available
- Re: My upstream ISP does not support IPv6 TR Shaw (Feb 10)
- Re: My upstream ISP does not support IPv6 Joel Jaeggli (Feb 10)
- Re: My upstream ISP does not support IPv6 Cutler James R (Feb 07)
- Re: My upstream ISP does not support IPv6 Scott Helms (Feb 04)
- Re: My upstream ISP does not support IPv6 Owen DeLong (Feb 10)
- Re: My upstream ISP does not support IPv6 TR Shaw (Feb 10)