nanog mailing list archives

Re: SORBS contact


From: Nick Hilliard <nick () foobar org>
Date: Fri, 29 Jul 2011 23:24:30 +0100

On 29/07/2011 22:55, Michelle Sullivan wrote:
Friendly or non friendly response is usually gaugable in advance by the
tone of the initial email.

Which is usually gaugeable in advance by the tone of the customer
complaints that precipitated contact with SORBS in the first place.

Email is such a lousy medium for this.  We're all much more decent people
in person than over snarky emails.

Nick



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