nanog mailing list archives
Re: Why does abuse handling take so long ?
From: Valdis.Kletnieks () vt edu
Date: Mon, 14 Mar 2011 14:13:06 -0400
On Mon, 14 Mar 2011 12:35:27 EDT, David Miller said:
Define "contacts don't work properly". - Email / phone number does not exist? - Email / phone was answered by unhelpful person?
Somewhere between these two should be "email/phone number exists, but is completely unable to serve the function" (auto-responders that tell you they can't act on your report without the information that was already in the note they are auto-responding to, in the format they requested, Level 1 desk unable to escalate to a Level 2, etc etc).
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- Re: Why does abuse handling take so long ?, (continued)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Larry Brower (Mar 13)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? Leo Bicknell (Mar 13)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Suresh Ramasubramanian (Mar 13)
- Re: Why does abuse handling take so long ? William Allen Simpson (Mar 14)
- Re: Why does abuse handling take so long ? Leo Bicknell (Mar 14)
- Re: Why does abuse handling take so long ? David Miller (Mar 14)
- Re: Why does abuse handling take so long ? Valdis . Kletnieks (Mar 14)
- Re: Why does abuse handling take so long ? Jason Bertoch (Mar 14)
- Re: Why does abuse handling take so long ? Douglas Otis (Mar 14)