Re: [outages] News item: Blackberry services down worldwide, Egypt affected (not N.A.)

[Andrew Mulholland <andy-nanog () bash sh>]

Never put down to malice which can be more easily explained by stupidity..
or in this case failure.

RIM explained the problem earlier..

"The messaging and browsing delays being experienced by BlackBerry users in
Europe, the Middle East, Africa, India, Brazil, Chile and Argentina were
caused by a core switch failure within RIM's infrastructure. Although the
system is designed to failover to a back-up switch, the failover did not
function as previously tested. As a result, a large backlog of data was
generated and we are now working to clear that backlog and restore normal
service as quickly as possible. We apologise for any inconvenience and we
will continue to keep you informed."


This appears to have been a result of a change on monday

"The problems began at about 11am on Monday. The Guardian understands that
RIM was attempting a software upgrade on its database but suffered
corruption problems, and that attempts to switch back to an older version
led to a collapse"

http://www.guardian.co.uk/technology/2011/oct/12/blackberry-outage-executive-apologies?newsfeed=true

thanks

andrew

On Wed, Oct 12, 2011 at 3:47 PM, andrew.wallace <
andrew.wallace () rocketmail com> wrote:

> Guys the outage has moved to U.S and Canada, I think we need to look at
> this perhaps being sabotage.
>
>
> http://news.cnet.com/8301-30686_3-20119163-266/blackberry-service-issues-spread-to-u.s-and-canada/
>
>
> Andrew
>
>
>
> ________________________________
> From: Frank Bulk <frnkblk () iname com>
> To: outages () outages org
> Sent: Tuesday, October 11, 2011 7:32 PM
> Subject: Re: [outages] News item: Blackberry services down worldwide, Egypt
> affected (not N.A.)
>
>
> And continues:
> “RIM'S SERVICE OUTAGE CONTINUES INTO DAY 2”
> http://www.channelstv.com/global/news_details.php?nid=29652&cat=Politics
>
> Frank
>
> From:andrew.wallace [mailto:andrew.wallace () rocketmail com]
> Sent: Monday, October 10, 2011 2:52 PM
> To: frnkblk () iname com
> Cc: outages () outages org
> Subject: Re: [outages] News item: Blackberry services down worldwide, Egypt
> affected (not N.A.)
>
> RIM shares down as BlackBerry outage continues
>
>
> http://www.marketwatch.com/story/rim-shares-down-as-blackberry-outage-continues-2011-10-10
>
> Andrew
>
>
> ________________________________
>
> From:Frank Bulk <frnkblk () iname com>
> To: outages () outages org
> Sent: Monday, October 10, 2011 2:47 PM
> Subject: [outages] News item: Blackberry services down worldwide, Egypt
> affected (not N.A.)
>
>
> http://english.ahram.org.eg/NewsContent/3/12/23792/Business/Economy/Blackber
> ry-services-down-worldwide,-Egypt-affected.aspx
>
> FYI
>
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