Re: AS209/CenturyLink NOC email?

[Jim Lucas <lists () cmsws com>]

On 03/06/2012 12:42 PM, Doug McIntyre wrote:
> On Tue, Mar 06, 2012 at 02:54:24PM -0500, Jason Lixfeld wrote:
> > Anyone from AS209/CentryLink around to troubleshoot some routing weirdness?  If not, anyone have a NOC email address 
> > for them?  Google-fu and RADB searches came up empty.
>
> Qwest/CenturyLink doesn't do email.

Not sure what you are talking about.  I email them all the time.  And 
yes, they do respond.  And yes, they were helpful.

> As a customer, you have to call them or use their borked ticket system.

If you are a customer, then you need to talk with your sales rep and 
they will get it to the correct department.

> As a non-customer, you probably have to call them.
> http://puck.nether.net/netops/nocs.cgi
>
> You can try the email listed there, but I seriously doubt it'll go
> through or ever get read.


--
Jim Lucas

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